Sammy Basem Awad

SAMMY AWAD 1010 Janes Meadow Rd, Knoxville •- •- WORK EXPERIENCE Software Support Engineer , Tek Systems (Pilot Flying J) May 23 - Pres Contributed to sprint planning, refinement, and retrospective meetings for supported software projects, driving continuous improvement of development processes and fostering team collaboration within an Agile framework. Integrated efficient SQL queries and scripts to update tables and extract key attributes from diverse datasets, ensuring quick and reliable retrieval of crucial information. Designed and implemented scalable, high-performance software systems using Python and Java, ensuring seamless integration with AWS. Monitored EC2 functionality and S3 bucket integrity, systematically identifying and resolving discrepancies between the user interface and database to maintain seamless operations. Developed and maintained microservices architectures, leveraging Docker and Kubernetes for containerization and orchestration in distributed environments. Automated CI/CD pipelines using Jenkins, reducing deployment times and improving release reliability. Collaborated with senior team members to gather and document project requirements, honing skills in creating clear and comprehensive technical specifications. Designed and optimized SQL stored procedures to enhance data retrieval and manipulation, significantly improving query performance and simplifying complex database operations. Monitored and optimized system performance using Prometheus, proactively identifying and resolving issues to ensure high availability. Collaborated with cross-functional teams using Jira and Agile methodologies, ensuring clear communication and successful project delivery. Collaborated with cross-functional teams to design Tableau dashboards that tracked operational metrics, enabling data-driven decision-making and reducing manual reporting efforts by 30%. Utilized Tableau to connect, blend, and analyze data from SQL databases and Excel, implementing calculated fields and joins to create dynamic real-time dashboards. Applied security best practices and compliance standards (ISO 27001, SOC 2) in system configurations and software development. Project Engineer, AML RightSource Aug 21 - Apr 23 Architected and deployed scalable solutions on Microsoft Azure and AWS, leveraging DevOps practices to automate CI/CD and resource management. Developed and optimized LINQ queries for complex data operations, reducing database response times by 35% and enabling efficient processing of large datasets. Guided customers through cloud transformation journeys, including assessment, migration, and optimization of legacy systems to cloud-native architectures. Developed and maintained custom Grafana dashboards to visualize key system metrics, enabling proactive monitoring and rapid incident response. Web Development Intern, Jewelry Television May 21- Aug 21 Developed and deployed a React-based dynamic product carousel for Jewelry Television’s homepage, integrating real-time inventory data via RESTful APIs, which increased homepage click-through rates by 18% and improved customer engagement. Automated cross-browser compatibility testing by leveraging Maven Profiles to dynamically manage WebDriver instances (Chrome, Firefox, Edge) and drivers, achieving efficient single command-line execution of comprehensive test suites. Integrated Maven plugins (Checkstyle, PMD, JaCoCo) for static analysis and code coverage, enhancing test automation codebase health and maintainability and increasing test coverage by 15%. May 20 - May 21 Web Development Intern, Siemens Healthineers Architected and collaborated on an Angular-based web application using Typescript that visualized complex molecular imaging metrics, serving data to 500+ medical professionals across the organization. Engineered responsive data visualizations with TypeScript and Chart.js, implementing custom components for real-time data analysis through interactive, user-configurable dashboards. Integrated Siemens Healthineers UI components and implemented RESTful API calls using Angular's HttpClient and a Observer Pattern to optimize data flow with efficient caching strategies, reducing retrieval time by 40% and enhancing application responsiveness. Implemented state management using Angular Services and RxJS Observables to efficiently handle data flow between components, reducing component coupling and improving application maintainability. Implemented lazy loading of Angular modules to decrease initial bundle size by 30%, significantly reducing application load time and improving user experience for remote users. Built reusable component libraries using Angular's Input/Output decorators and Content Projection, allowing for flexible UI composition that accelerated feature development by 25%. Optimized application performance by designing a normalized JSON-based data structure and implementing efficient caching strategies with Angular's HttpClient. EDUCATION BS in Computer Science University of Tennessee LANGUAGES/TOOLS 2022 C++/C Git/Github Python SQL JavaScript HTML/CSS