Sammantha Bailey

Hi! I’m Sammantha Bailey, but you can call me Sammantha. I’m a friendly, reliable, and hardworking Virtual Assistant who truly enjoys helping businesses and entrepreneurs stay organized and stress-free. I’ve been working remotely for a few years now, and I love what I do because it allows me to connect with people from all over while making their daily tasks easier to manage.

I have over 6 years of experience in customer service, admin support, and remote operations. I’ve worked with several U.S.-based companies in areas like telecommunications, healthcare, e-commerce, and tech support. Some of the brands I’ve supported include Amazon Retail, Cox Communications, Frontier Tech Support, Aetna Healthcare, and Sutherland Global. These experiences have helped me become skilled at handling customer inquiries, managing emails and chats, processing orders, scheduling, and troubleshooting technical issues.

I’m comfortable working with tools like Shopify, Slack, Trello, Asana, HubSpot, Microsoft Office, Google Workspace, and more. I pick up new systems quickly, so I can easily adapt to whatever tools or workflow your business uses.

Here’s a bit more about what I can help with:

• Customer service (voice, chat, or email)
• Data entry and CRM management
• Scheduling and appointment setting
• Inbox and message management
• Social media communication
• Technical or product support

I’m very big on communication, honesty, and consistency. I believe those are the foundations of great teamwork. My clients know they can depend on me to get things done on time and handle tasks with care and attention to detail.

Outside of work, I’m a single mom of three amazing kids, and they’re my biggest motivation. They’ve taught me patience, organization, and how to multitask like a pro! I balance work and family life with a positive mindset and a love for learning something new every day.

If you’re looking for a warm, dependable, and experienced virtual assistant to support your business, I’d love to be part of your team. Let’s work together to make your workflow smoother, your customers happier, and your time more productive!