Samer Issa

Currently working as a Warehouse Supervisor. With customer services oriented background for almost 12 years, working in different areas.

Knowledge

• Specialist in communication and customer services
• Logistics
• Warehouse Management
• Work teams Management
• office package
• Web development
• Databases

Skills

• Customer oriented communication specialist
• Proactive attitude
• Ability to work under preassure
• Reliable and focused
• Good management of stress
• Willing to make extra efforts
• Empathy
• Eager to learn and improve
• Creativity in problem solving
• Multitasking

Experience

Retail salesman

Lady Fashion C.A 10/2009-03/2013

Maturín - Venezuela

• Interact with customers, answering questions about products, assisting with finding the best product to match customer needs and performing the final sale
• Stock control and organization.

Assistant manager

Hany color C.A 6/2013-07/2018

Maturin - Venezuela

• Handling customer complaints and resolving issues
• Dealing with schedule changes, employee call-ins, and other staffing issues
• Assisting supervisors and the staff with company projects and tasks.

Manager

Parking lot “Pueyrredon 1760” 11/2018-01/2020

Buenos Aires - Argentina

• Collect, count and record the parking fee
• Ensure consumer and vehicle security in the parking lot
• Promote and demonstrate high standards of customer service
• Allocate separate space for visitors, special guests and handicapped individuals.

Warehouse supervisor

Multiplace S.R.L 04/2020-Present

Buenos Aires-Argentina

• Receive, unpack, pack, load, issue, store and deliver merchandise and complete packing slips for shipments as assigned
• Assign workloads to warehouse workers
• Prepare and maintain a variety of records and logs and prepare reports as required; maintain inventory of items in the warehouse
• Assist management in establishing warehouse standards and procedures; advise of budget-related needs; assist in the bid process for various supplies as required.