Samarjit Paul

 Samarjit Paul 405/1 New Alipore Block-G , Kolkata-700053 E-mail:-Phone: - Summary: With more than 8 years’ experience in Training and L&D , Certified Trainer from NSDC in Front Office and F&B Service and over 15+ overall experience, am looking at an opportunity with a leading organization so that I can hone my skills in the academy portfolio further. PROFESSIONAL EXPERIENCE Emporium Training & Consultancy Pvt Ltd July 2014 - Till Date Job Title: Faculty Design and Develop Training Content & Curriculum:  Prepare different Training Module in areas of Entrepreneurship , Hospitality , Customer Relation and Sales . Responsible for doing research on design, development and implementation of the Course Curriculum Create basic outline and framework for a training / learning intervention Create Facilitator guides and participant guides for a program Taking practical classes of F&B Service , House Keeping Operations and Front Office Management . Training Execution and Delivery    Responsible for coordinating and conducting training, learning and development programs at all levels. Managing an outstation team of facilitators in various states and supporting them with different technologies andtraining processes. Training delivery with audio visual system in areas of Hospitality and Customer Relation and Sales. Taking Pre-Placement Classes and make the Trainees ready for the Interviews. Making Daily Training Report, Daily Attendance Report , Weekly and Monthly Report of the Batches. Anudip Foundation October 2012 to July 2014 JOB TITLE: Sr. Trainer Training delivery in areas of Hospitality, Customer Relations and Sales. Mobilization, Training, Placement, and Retention. Making new centers with tie ups of Local Partners and getting the agreements signed. Relationship Management & meeting new NGOs. Content design & Curriculum development. Creating Activity Planners. Increase B2B contact with the help of placement agencies. Monitoring performance of Trainers. Monitoring feedback from trainees and aligning Training Satisfaction Index. Lab Planning and allocation. Attrition Analysis and Retention Strategies Dr. Reddy’s FoundationFebruary 2010 to July 2014 Job Title: Facilitator Provide Training in Marketing and Hospitality. Prepare weekly MIS reports. Provide placement to the Aspirants. Increase B2B contact with the help of placement agencies . Providing different Life Skills training to aspirants. Compiling and Publishing Weekly Dashboards. Internal Audits - Process Compliance and Policy Adherences Retention Activities Training and Coordination Kotak Mahindra Bank Limited Nov 2007 – Mar 2009 JOB TITLE: Deputy Manager –Corporate Banking Prospecting new business, submitting offers, negotiating and closing sales. Acquisition of new customers for Kotak Bank's Salary Account. Driving monthly review meetings with customers and documenting minutes of all meetings and discussions with customers where issues were discussed, decisions were made or action items were generated. Handling major accounts such as Tech Mahindra, Wipro, IBM, Magma Finance, etc. The Park ,KolkataApr 2005 -Mar 2007 JOB TITLE: House Keeping Supervisor Responsible for Floor Area and all the rooms of the assigned floors. Handled a team of room boy . Checking day to day linen counting and coordinating with laundry manager for issuing of fresh linen . Responsible for turn down service if required. Responsible for Room Status Report of floors. Hotel Hindustan International May 2002 to Mar 2005 JOB TITLE: Trainee: Banquet Supervisor Responsible for different kind of banquet set up and operation. Taking daily briefing and discuss about the F&B operations. Selling corporate packages to existing corporate organizations. Coordinating during festivals like Christmas, New Year, Diwali etc. Extra Curricular Activities & Achievements Participated in Inter School Cricket and Swimming Championships (State Level Competitions). Member of the Water Ballet Troupe of The Indian Life Saving Society (ILSS), Kolkata. performed at Kolkata, Chennai, Mumbai and other places since 1998. Passionate about playing Musical Instruments like Guitar EDUCATION: Post Graduate Diploma in Enterprise Software IISWBM-ECIT, Kolkata- Diploma in Hotel Management NIPS School of Hotel Management, Kolkata (Approved by AICTE- Higher Secondary Examination South City College, Kolkata 1998 Secondary Examination AbhoyVidyamandir,Kolkata 1995