Samantha Salera

SAMANTHA SALERA, SHRM-CP- •-www.linkedin.com/in/samantha-salera-shrm-cp- Skills Talent Acquisition | Regulatory Compliance | Engagement | Onboarding/Offboarding | Performance Management | Process Improvements | HRIS System Management & Reporting | Employee Relations | Benefit Administration | Communication | Executive Presence | Technological Aptitude | Leave of Absence | Decision Making | Strategic Planning | Project Management Professional Experience Quil Health People Manager March 2022–February 2023 People Lead Dec. 2019-March 2022 ● Talent Attraction & Recruiting o Designed and managed a comprehensive and coordinated approach to recruitment & talent acquisition process which led to a 4.9/5 employee rating for making the right decision to join Quil from our new hire survey. o Filled 38 open requisitions in 2021 and 31 open requisitions in the first half of 2022. o Won the 2020 PACT Start Up of the Year Award and the Parity.Org Best Companies for Women to Advance Award in 2021 & 2022. o To achieve our EBITDA yearly company goal, engaged and participated in forecast planning with our CFO & Finance team. ● Onboarding/Offboarding o Created an onboarding and offboarding experience to provide seamless transition for employees. o 4.7/5 onboarding experience rating - providing understanding of the company & employee’s role, virtual interaction with co-workers & manager and providing necessary resources to be able to perform their job. ● Compensation & Benefits Administration o Completed compensation analysis for promotions and job offers; developed salary budgets for open positions. o Ownership of Open Enrollment planning & decision making and resolving escalated employee benefit issues. o Managed leave of absence process including management of disability and internal payments to employees while adhering to federal and state mandated leave laws. o Partnered successfully with multiple internal teams such as Finance (payroll issues, budget/forecast planning, LOA payments), Legal (performance issues, compliance), and Operations & IT (onboarding/offboarding employees, internal process improvements, procurement process for new & current HR related contracts). ● Training & Ongoing Development o Managed HR Specialist through explanation of role & responsibilities required to perform the job successfully, provided performance feedback on a continuous and semi-annual basis and assisted with any questions/issues. ● Performance Management & Employee Coaching o Administered 9box Performance Evaluations biannually; partnered with CHRO to conduct performance calibration meetings with management. o Maintained discretion while partnering and coaching managers on navigating through employee discipline issues and performance improvement plans. o Partnered with CHRO & executive team to pivot the company from doubling our workforce to a product shutdown with layoffs in 2022. Retained 95% of our workforce 6-months post layoff through transparency and open communication with company weekly stand-ups, monthly newsletters & slack reporting channels. Unfortunately, 5 months later, partnered with the team again to execute the company shut down by organizing and providing necessary communications, documentation, severance packages and placement connections. ● Employee Engagement o Created connection and community for our virtually global diverse team through interactive team games, virtual holiday parties, semi-annually company swag, and a best in class 3-month wellness program. o Created, administered, analyzed and action planned using information gathered in our internal & external surveys and 1:1 check-ins to ensure continuous improvements to the company and increase employee satisfaction. o Received 90% or higher agreement rating from employees in the Modern Best Places to Work survey in categories such as Corporate Culture & Communications, Role Satisfaction, Relationship with Supervisor, and overall Best Place to Work. SAMANTHA SALERA, SHRM-CP- •-www.linkedin.com/in/samantha-salera-shrm-cp- ● Compliance (Federal, 20+ states, 15+ localities) o Developed and implemented internal HR processes (SOPs), policies & training (including sexual harassment) and the employee handbook (state specific and overall company). Community Veterinary Partners HR Generalist Sept. 2017 – Nov. 2019 Responsible for handling the daily functions of the HR Department for our corporate office and all acquired veterinary hospitals (50+ hospitals). ● Recruitment & Onboarding – Full cycle recruitment for Veterinarian and Practice Manager positions (i.e. job postings, interviews, offer letters). Managed the background check process for all incoming staff. Conducted New Hire Orientation for corporate employees and Practice Managers. ● Policy and Process Implementation & Compliance – Developed and maintained updates for the Employee Handbook and SOPS (ex: reasonable suspicion process). Owned implementation of new HR processes & procedures for the company which consisted of internal communications, presentation to employees, continual presence for follow up questions (i.e. Employee Referral Program and E-Verify). Prepared new vendor proposals for compliance required trainings such as OSHA and NY Sexual Harassment ● Employee Engagement – Coached Practice Managers and Regional Directors of Operations on handling employee relation issues and the disciplinary process. ● Assumed responsibilities of the Benefits Administrator in their absence which included benefit enrollments, daily benefit questions, billing, and vendors communication & management Thomas Jefferson University Talent Acquisition Partner April – September 2017 Performed full cycle recruitment process for approx. 50 open positions; included posting, sourcing, scheduling, interviewing, offers and onboarding. Built strong relationships with hiring managers and departments to advise on potential candidates and salaries. Worked with the Compensation Department and the HR Business Partners on escalated salary issues for new and transferring employees. HR Specialist June 2013 – March 2017 One of eight team members to build and launch the HR Service Center at Thomas Jefferson, answering tickets, emails and calls for a range of HR related topics (i.e. health & retirement benefits, wellness programs, leave of absences, payroll, etc.), by collaborating with third party vendors and Centers of Excellence to provide employees with high quality customer service. ● Onboarding – Tested & implemented new onboarding system (Red Carpet). Confirmed new hire employment eligibility via the I-9 process. ● Benefit Administration – Ensured employee benefit enrollments were processed and reviewed file feeds to vendors for accuracy. Audited employee dependent eligibility & documentation via queries and removed dependents as necessary. Monitored and billed employees on leave of absences to ensure continued benefit coverage. Liaison between managers and third-party vendors for information needed to complete unemployment claims. ● HRIS – Completed daily data entry of updated employee information as well as audited other associates’ entries using system queries. Tested & implemented PeopleSoft system updates. Processed and verified severance and retro pay for each biweekly pay schedule. Education, Affiliations & Certifications The Pennsylvania State University - University Park, PA - Bachelor of Science, Labor & Employment Relations Society for Human Resource Management (SHRM) Google Project Management Certification Technology Proficiencies HRIS & ATS Applications - ADP, Oracle/PeopleSoft, ABRA, SAP, Kronos Microsoft Office - Word, Excel, Outlook, PowerPoint, SharePoint, Other - Jira, Miro, Skill Survey (reference checks), Red Carpet (onboarding)