Samantha Paticia Lim

I am a results-focused Virtual Assistant with four years of experience helping businesses and executives streamline their operations through administrative support, lead generation, and team leadership. My expertise lies in managing high-volume communications and coordinating complex schedules to ensure consistent business growth.

I am highly proficient in the following tools:

HubSpot CRM for managing lead pipelines and client data.

Google Workspace (G-Suite) for calendar management, email coordination, and data entry.

LinkedIn for targeted lead generation and professional outreach.

Canva for basic graphic design and social media support.

I am available for full-time work and am comfortable working in any time zone, including US Eastern or Pacific Standard Time. I am seeking a long-term partnership where I can grow with your company and contribute to your team’s success over the coming years.

My work ethic is built on reliability and a solution-oriented mindset. I am committed to maintaining high service standards and ensuring that every task is completed with 100% accuracy.

Top Skills & Achievements:

Team Management: Led a team of 5+ chat agents with a 98% satisfaction rating.

Customer Support: Handled high-volume live chat and complex inquiries.

Lead Generation: Sourced prospects via LinkedIn and managed executive calendars.

Admin Support: Expert in data entry, email management, and social media assistance.

Financial Tasks: Trusted with processing weekly team payouts and performance auditing.

Tools & Software:

Communication: Slack, Zoom, Google Meet, Skype, Discord, Gmail, Outlook.

Operations: HubSpot, Hubstaff, Notion, Google Workspace, MS Office.

Lead Gen & Design: LinkedIn, Google Calendar, Canva.

Education: Bachelor of Science in Tourism Management.