I have extensive customer service and technical support experience in a call centre for 10 years. A confident, reliable, and enthusiastic individual with previous customer service experience.
I enjoy helping clients, customers, and individuals and solving any problems that they may have. I am a great communicator over the phone, face to face, live chats and via emails.
I am proficient in using Zendesk, Beehive and Dimension ticketing systems and communication tools like Slack, Zoom and Google meet.
I have excellent communication skills, problem solving skills, empathy skills, good listening skills and I can multitask.