Samantha Ogot

Samantha Ogot

$3/hr
Customer Service Representative
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Nairobi, Nairobi, Kenya
Experience:
10 years
About

I have extensive customer service and technical support experience in a call centre for 10 years. A confident, reliable, and enthusiastic individual with previous customer service experience.

I enjoy helping clients, customers, and individuals and solving any problems that they may have. I am a great communicator over the phone, face to face, live chats and via emails.

I am proficient in using Zendesk, Beehive and Dimension ticketing systems and communication tools like Slack, Zoom and Google meet.

I have excellent communication skills, problem solving skills, empathy skills, good listening skills and I can multitask.

Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.