Samantha Nemeth
8833 S Keystone Ave, apt 6, Indianapolis, IN 46227
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Objective
To obtain a position in which I can demonstrate my skills and abilities within my field and be provided the opportunity to utilize my knowledge for professional advancement and personal enrichment.
Skills
I am proficient with EMR systems, with 5 years of experience using Athena Health.
Education
Destrehan High School
Delgado Community College
Mississippi College
Employment History
Receptionist/Administrative Assistant March 2019- Present
Indiana Skin Cancer Center
Check in patients
Ensure accuracy of demographic and insurance information
Answer phones
Schedule new and existing patient appointments
Schedule surgical procedures
Collect patient’s medical history intake
Complete clinical audits daily
Appointment confirmation calls
Send automated surgery reminder calls
Ensure all surgery checklists have been completed
Mail new patient surveys
Open and sort incoming mail
Post patient payments received via mail
Enter referrals and call patients to schedule
Receptionist/Front Office Supervisor December 2016-March 2019
Crescent City Orthopedics & Physical Therapy-Metairie, La
Collect copays, balances and other patient responsibilities
Insurance verification
Answer phones
Answer billing questions
Open and sort incoming mail
Schedule new patient and follow up appointments based on doctor preferences
Manage clinic flow and duties for the front office
Establish patient relations and improve customer service
Schedule rep lunches
Create monthly schedule for front desk shifts
Ensure that daily tasks are being done correctly and accordingly by my staff
Take disciplinary action with staff as needed
Run reports to monitor schedules for both clinic and physical therapy; as well as reports to monitor upfront collections and payment plans
Order and maintain inventory weekly for practice
Monitor phone switchboards to ensure calls are being answered in all departments
Approve time off and my staff’s timecards each pay period
Receptionist February 2014-October 2016
Gulf South Foot & Ankle-Metairie, La
Answered phones
Scheduled appointments
Produced multiple reports
Verified insurances
Collected copays and balances
Assisted in managing office flow
Answered billing questions
Quoted patients towards deductibles as well as self-pay rates
Maintained excellent patient relations and developed patient rapport
Medical Assistant March 2013-January 2014
Canal Women’s Clinic-, New Orleans, La
Took vitals
Collected history and physical
Roomed patients
Assisted in office procedures
Performed fetal measurements and Doppler heartbeats
Answered phones
Scheduled appointments
References
Lise Brandt- Coworker (Special Services Liaison)
Crescent City Orthopedics
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Anne Marie Trepovicht- Coworker (Administrative Assistant)
Crescent City Orthopedics
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