Samantha Eve
Digital Product Consultant
Samantha thrives on a challenge and enjoys being a part of the solution for businesses in the most creative manner possible. Her experience is focussed
on User-centric and Agile approaches to solutions.
Samantha is hungry for the expansion of her knowledge in the ever-evolving Digital world and is constantly upskilling herself in order to have the ability to
apply the newest and best practices to her environment. Sam immerses herself in her clients’ environments and designs from the heart of the client, she
believes in incorporating delight in all her deliverables
Work experience
Tools, technologies and methodologies
Industry experience
(Skill level rating, years of experience)
(Years of experience)
(Years of experience)
Years of experience
Rating (1-4)
Retail Banking
Years of experience
4
Product Ownership
Customer Experience
3
Mass Market
3
2
2
2
Go To Market
2
Brand Strategy
2
Google Drive
3
2
JIRA
Scrum/Agile
2
2
2
Balsamiq
User Centred Design
7
3
Retail Banking
Agile
Microsoft Office
1
Digital
1
2
Financial Inclusion
NPO
Sharepoint
2
-
Business Analyst
Highest level of education
Skills Rating
Educated
Skilled
Competent
IQ Business Park
3 Third Ave
Rivonia
Expert
Agile Bootcamp (IQ Business)
Qualification type: B.Com (Hons)
Lean Six sigma-Yellow Belt
Field of study: Business, Economics & Business
Studies
Agile Product Owner and Business AnalystBusiness Analyst Bootcamp (IQ Business)
Course
International Banking and Enterprise Risk
User Experience for the Web (Open2Study)
Management (UNISA)
www.
+27 -
Key courses and certifications
www.iqbusiness.net
Prince II Foundation (ILX)
Samantha Eve
Digital Product Consultant
Relevant Project Experience
Project
Period
Role
Harambee Youth Employment Accelerator
June 2016-December 2016
Digital Consultant
Samantha’s role is split between business analysis work and UX work on the Mobi Channel which was being built and launched to increase the influx of candidates applying. Essentially both roles have to be 1 or 2 sprints ahead of the Dev team. The daily
responsibilities included Prepping a planning stories for upcoming sprint on mobi
•Elicit requirements from stakeholders (Product Owner and users)
•Competitor research for best practice and benchmarking purposes
•Gain clarity from developers around effort and tasks required for a story
•Gaining insight from interviews of users (e.g. sitting with “Feet on Street” employees to run through the process of their day to day activities, understanding challenges they face and the opportunities to make these more efficient)
•Travelling to employers for User Research with the Harambee research team i.e. Observing the employers in their environments to ensure that no assumptions are made in the design of the portals (User Centred Design requires observation of the users
in their environment which gains deeper insight into their processes, their habits, their needs and also whether they would actually use the product we are designing regardless of what they ‘say’ they would
use)
•Using mental models or simply drawing up some flows and rough mock ups and taking the developers and the Product Owner through the flow and the requirements to ensure that we are aligned with regards to the flow and the requirements of the
following sprint
•Drawing up the reviewed flow using Balsamiq so that the wireframes are clear and finalised, reviewed by Product Owner and developers and these are shared with the team so that everyone in the team is clear and aligned on process, look and feel.
•Continue with user research for upcoming sprints- creating questionnaires and capturing candidate information so that tests are designed to test theories regarding invite days or other assumptions being made about the effective throughput of candidates.
•Testing reviewed stories (just generally trying to break things)
•Facilitate planning, reviews etc.
Project
Period
Role
Barclays Africa Digital Channels
August 2015- November 2015
Digital Consultant
Samantha is currently placed at Barclays Africa Digital Channels division to be a part of the “Innovation Incubator” team as the Digital consultant, driving the Digital offering of IQ Business and bringing value through integrated User Experience
methodologies alongside Agile methodologies and ceremonies. Here Samantha is expected to drive different facets of the innovation hub from research to user experience design and testing to ensure an efficient and streamlined turnaround time and
product release. Samantha is acting as the proxy product owner within the innovation incubator which aligns to her business analysis and project management skills on a daily basis.
Project
Period
Role
JSE
June 2015-August 2015
Junior Business Analyst
Samantha was placed at JSE as a business analyst within the Valuations Input System team where she worked on the analysis and alignment of requirements across the ITAC programme which incorporated a number of streams across the JSE. Here
Samantha worked closely with the Post -Trade and Information Services area as the VIS is an internal system based solely on the requirements of this area. Samantha gained invaluable knowledge in areas of investments, analysis and finance.
IQ Business Park
3 Third Ave
Rivonia
www.
+27 -
www.iqbusiness.net
