SAMANTHA
PAGTULINGAN
VIRTUAL ASSISTANT
PROFESSIONAL
SKILLS
Administrative Support
Customer Support
Social Media Management &
Marketing
Microsoft Office
Basic photo & video editing
Shopify | WordPress | Wix
Email Handling & Marketing
OTHER SKILLS &
ATTRIBUTES
Excellent verbal and written
communication
Strong Work Ethic
Time management
Flexible to work in a team
set up or individually
Resourceful
Attentive Leaner
PERSONAL
INFORMATION
Birthdate: February 14, 1999
Address: Quezon City, Philippines
CONTACT
Phone: -
Email:
yourvirtualassistant.samanthad@gm
ail.com
Skype ID: live:.cid.8fb5ceec1c23f20a
SOCIAL
-fb.me/samanthadeniserp
-instagram.com/samanthadenise_
-linkedin.com/in/samantha-yourpartner-for-digital-success
ABOUT
A certified Virtual Assistant equipped with the necessary
digital skills to provide top of the line output, and the
mission to help clients and businesses reach their highest
potential.
WORK EXPERIENCE
REMOTE CUSTOMER SERVICE REPRESENTATIVE
EcoMillennial Inc. | September 2020 - Present
Manages customer inquiries and complaints through
email, multiple social media accounts and live chat.
Processes refund/return, order cancellation and
maintaining inventory in Shopify.
Coordinates with suppliers regarding logistics and
stock inventory.
FRONT DESK AGENT
Microtel Inn and Suites by Wydham|June 2019 - Jan 2021
Welcomed guests upon arrival, and performed checkin and check-out procedures.
Plan and book travel arrangements both for guests
and the company
Manage email and telephone inquiries regarding the
facilities and services available.
Set appointments between clients and managers
EDUCATION
BACHELOR OF SCIENCE IN HOTEL AND
RESTAURANT MANAGEMENT
Our Lady of Fatima University | 2015 - 2019
Graduated with the Latin award, Cum Laude
