Samantha Brown

Samantha Brown 180 Hughes Rd, Unit 100B Madison, Alabama 35758 --PROFILE SUMMARY • 23 years experience as an Executive Assistant to President, Chairman, and/or CEO; able to work and communicate with all echelon in an organization  12 years experience in project / process management, including procedures and practices  10 years experience in peer-based skills training and company-wide training on software applications and procedure and/or policy revisions  5 years experience in property management  Travel management and administration, including on site management of annual conference for over 400 delegates  Qualified typist (65 wpm), with knowledge of electronic/office automation systems and advanced administrative applications (word processing, database, graphics, charts, reports)  Proven discretion and judgment in dealing with confidential business information EXPERIENCE Administrative Management Support       Prepared and proofread word processing documents, graphics presentations, spreadsheets Performed administrative functions for unique labor management partnership representing 10 unions, 32 locals, approximately 73,000 members and joint management partnership representatives - Built database of coalition membership, training attendance and campaign participation - Established records management system to correlate data Assisted field staff of 14 with general office work auxiliary to the national campaigns Budget preparation, adherence and recommendations Screened incoming calls and visitors and responded to questions / requests; forwarded to appropriate personnel, where appropriate Served on various improvement committees, such as, Workplace Safety and Quality Assurance Audit Project Management  Developed project schedules, work plans, and engagement letters appropriate to the level of the specific project(s)  Created and maintained accounting systems, client / vendor databases  Provided Quality Assurance through anticipation of problems by observing symptoms and interrelationships among/between risk areas  Provided Root Cause Analysis for organizational problems by identifying the possible contributing factors to organizational problem(s); established hypothesis as to possible reasons for problem(s); gathered appropriate data elements required to validate/reject hypothesis; and interpreted findings  Managed organizational strategy including negotiations, service delivery and compliance - Negotiated contract for a $50 million account and administered account management  Formulated and implemented process controls, which increased productivity of administrative team by 50% and streamlined business systems to its core processes Samantha Brown Page 2 EXPERIENCE (continued) Human Resource Management  Interviewed, hired, supervised and trained new associates; performed job evaluations and terminations, where appropriate  Duties included all aspects of human resources for new and existing associates; including, orientation, benefits, and promotions  Instructed new hires and existing associates through scheduled training modules Meeting Management and Travel Coordination  Developed advanced negotiation skills to interface with clients and all levels of management - Stimulated positive relationship with airline, hotel and car rental vendors, convention visitor bureaus, destination management companies, marketing and advertising vendors, and aftermarket vendors  Managed client accounts and develop program budgeting and account reconciliation  Coordinated 24-hour on-site staff for client meetings and incentives programs COMPUTER SKILLS  Advanced usage of Microsoft Word, Excel, PowerPoint, Access, Project, Outlook, Apollo, BaseCamp, Gemini, SharePoint, VISIO, Lotus Notes, QuickBooks, PeopleSoft, Photoshop, Banner, Skype, Windows networks  Personal computer (PC), peripheral equipment, fax machines, copiers, scanners, typewriters, mobile devices WORK HISTORY 2023-Present- Leasing & Marketing Landmark Professional Properties Assistant Community Manager Greystar Leasing Consultant Allegiant-Carter Executive Assistant Night Owls, Inc Executive Assistant Pemco Aeroplex Meeting Planner Kaiser Permanente Madison, AL Birmingham, AL Birmingham, AL Birmingham, AL Birmingham, AL Pasadena, CA