Samantha Bartolata

Education: Bachelor of Science in Psychology Xavier University-Ateneo de Cagayan Corrales Avenue, Cagayan de Oro City, Philippines 9000 Skills: • • • • • • • • • • • • • • • • • Proficiency in BOTH written and verbal English communication WordPress (creating pages, uploading and scheduling articles), Optimizepress Advance knowledge in MS Office Suite (Outlook, Word, Excel, PowerPoint, Teams) Online Research File Management - Gdrive, Dropbox, Amazon S3 Customer Support (chat, phone, and email) Google Docs/GSuite Calendar management (Google Cal, Calendly, Outlook, Timedriver) Social Media Management-- Facebook, Twitter, Youtube, IG, etc. audio/video transcription Email Management - Gmail, Outlook, Zendesk Project Management - Basecamp, Asana, Trello, Zoho Projects CRM - Infusionsoft, Ontraport Proficient in using Kajabi Canva Field Edge Adepts in using communication tools like Zoom, Teamviewer, Skype , RingCentral Administrative Skills: Executive Assistance • • • • • • • • Co-ordinate the executive’s schedule, appointments, reservations and travel arrangements Organize meetings, mostly involving other company leaders, business partners and/or potential clients Attend confidential meetings and transcribe or distribute minutes Plan, organize and coordinate functions and special events for the Executive and clients Assist with the preparation of business presentations including text, overheads and electronic presentations Prepare and/or edit internal and external emails, memos and mass emails Manage the executive's inbox as required by the executive Research and gather data Coordinate the implementation/track progress of the executive's projects Customer Relations & General Admin • • • • • • • Work with clients regarding their billing and queries Creating and updating support tickets Preparing, maintaining and organizing different project documents Maintaining membership database and membership portal Review of incoming emails and create and/or edit appropriate correspondences, and take follow up actions Manage contact database Answer incoming calls from clients or inquiries Employment History • • Executive Assistant Citylight Commercial Services – September - January 2019 Admin Assistant/Customer Support MyCoachesCoach – September- (admin tasks, customer support, membership site maintenance, members database, email management, project management) • Virtual Assistant at STEAM Online Marketing Home Based, Part Time Sept 2013- Nov 2015 (social media management, email management, customer support ) News writer for http://pptymag.com/ (news article writing for an online real estate news site) – October 2010 to March 2011 • • • DATA Entry/Mining— Freelance/Project-based August-September 2010 (got the job from a third-part employer, mine for car dealership across Massachusetts ) Online Article writer – June to August 2010 (a vegetarian site who promotes Green Tea, I forgot the name of the employees and their site isn’t online anymore) Speedtest Disc Tonny Robbins’ DISC Profile Result - LINK Typing Test