Samantha Barclay

Samantha Barclay | Caesarea, ON |-|- Detail-oriented and personable professional with a warm and friendly demeanor. Recognized for boosting team morale and fostering positive relationships with colleagues. A strong work ethic and reliability have led to becoming the 'go-to' person in previous roles, consistently trusted to manage key tasks and responsibilities. Takes pride in producing high-quality work and has been promoted to senior positions due to attentiveness, dedication, and a proven ability to support the success of the team and organization. HIGHLIGHT OF SKILLS Administrative Proficient in both English and French, with strong written and verbal communication skills in both languages Generate invoices and oversee the processing of monthly client payments Manage the preparation and coordination of applications and lease agreements Accurately handle daily data entry tasks, ensuring timely and efficient completion Oversee the ordering of office supplies and maintain an organized system for both electronic and paper files Customer Service Cultivates and maintains strong relationships with customers and clients to ensure satisfaction and loyalty while being friendly, courteous, and service-orientated Effectively greet and present products and services in a genuine, welcoming manner to engage customers Respond to inquiries promptly and professionally, via in-person, phone, and email communication channels Possess excellent listening skills and a keen understanding of customer and client needs to provide tailored solutions Leadership Promoted to progressively senior leadership positions with the last two employers, demonstrating strong performance and leadership capabilities Supervise and manage cleaning and temporary staff, ensuring optimal performance during peak periods Experienced in staff training, providing guidance and support to enhance team skills and productivity Accountable for opening and closing store operations, holding key-holder responsibilities Manage and oversee social media accounts, including Facebook and Instagram, to enhance brand visibility and engagement EMPLOYMENT EXPERIENCE Grow Technician | Wayne Patrick Consumer Products – Hamilton, ONJun 2021 – Feb 2025 Collaborate as a team to produce quality cannabis from clone to harvest, including trimming, pest control, and moisture content measurement post-harvest Manage cleaning staff to ensure compliance with safety regulations during sterilization and plant transfers, while overseeing harvest temps and maintaining an organized harvest process Prepare and fulfill orders for the Ontario Cannabis Store, and manage inventory by pulling items from the vault with security clearance Trained and trusted to operate various machines and equipment essential to the production process Samantha Barclay | Caesarea, ON |-|- Store Manager | Simcoe Street Market – Beaverton, ONOct 2019 – May 2021 Develop and maintain relationships with new and existing vendors, handling inquiries, promoting the store, and managing monthly payments and data entry Assist with application and lease agreements, while providing guidance on sales goals and merchandising strategies to clients Oversee the management of social media accounts (Facebook and Instagram) and handle customer and vendor interactions, ensuring professional service Perform store opening and closing duties, including key holder responsibilities and conducting payment transactions Renovations Assistant | BK Services – Etobicoke, ON Dec 2016 – Jun 2019 Handle invoicing, assist clients with financial inquiries, and prioritize client satisfaction while building strong relationships Demonstrate respect for clients' homes and personal belongings, maintaining professionalism at all times Skilled in various labor tasks including demolition, drywall, painting, flooring installation, tile work, and the installation of cabinets, vanities, and appliances, with trusted expertise in using tools and equipment Bilingual Office Coordinator | Bilingual Source – Toronto, ON Jun 2011 – Sept 2016 Greet candidates, assist with inquiries, and conduct reference checks on behalf of recruiters; test spoken and written French as needed Handle daily data entry, manage office inventory, and ensure timely creation and sending of invoices, including collection calls for overdue accounts Organize and maintain both paper and electronic files, ensuring they are up-to-date and well-managed EDUCATION Executive Office Administration Diploma | Sheridan College September 2010 – August 2012 Diplome de l’ École Secondaire de L’Ontario | École Secondaire Catholique Sainte-Famille September 2003 – September 2007