SAM KEVIN D. SAMSON
H E A L T H C A R E
V I R T U A L
-
A S S I S T A N T
PROFILE
-Marilao, Bulacan
www.linkedin.com/in/sam-kevinsamson
AWARDS &
ACHIEVEMENTS
Led team to all-time output high
I'm an experienced healthcare - sales and customer service
representative for about 6 years with a verifiable track record of
resolving complex issues quickly and Demonstrated mastery of
consultative sales process via successful healthcare-sales track record.
EXPERIENCE
HEALTHCARE (MEDICARE) INSURANCE VERIFICATION
SPECIALIST
AJT Diabetic, Inc, | Houston, TX 77075, United States
Help to train the new-hires
Mar 2022 - Aug 2023| Full-time - REMOTE
Best of Tower Energy Award in 2022 by
Responsibilities:
Unitd E-commerce Corp.
Top Seller for 3 Consecutive Months
2023 by AJT Diabetic, Inc.
Make outbound or answer inbound calls as well as assist consumers
who have specific inquiries as it relates to their or their loved ones
injury, disability or accident
Responsible for effectively communicate benefits and enrollment
information to potential members;
EDUCATION
Maintain performance to program performance and quality goals
VOCATIONAL (HOUSEKEEPING
NC II )
Treat consumers with respect under all circumstances, instill trust in
TESDA
Exercise patience and empathy to the needs of a customer,
2010 - 2012
particularly the targeted elderly demographics.
BACHELOR OF ACCOUNTANCY
Meycauyan College
2018 - 2019 (Undergraduate)
SKILLS &
COMPENTENCIES
Fast-learner and risk taker
Service and Support
Detail Oriented
and other client KPI’s
others, upholding the values of GoHealth 360, LLC and our clients.
CUSTOMER SALES REPRESENTATIVE
Unitd E-commerce Corp | Marilao Bulacan
Mar 2022 - Present | Full-time
• Manage Facebook Page/s (handle inbox, answer comments, update
newsfeed)
• Convert incoming inquiries into successful orders
• Encode successful orders into Google Sheet
• Submit daily Sales Report to Team Leaders
• Managing Social Media Sites
• Data Entry
SAM KEVIN D. SAMSON
H E A L T H C A R E
V I R T U A L
EXPERIENCE
A S S I S T A N T
Always provides efficient/effective customer
service.
TRANSCRIPTIONIST
Performs the following duties in order to meet
QA World | Salt Point, New York, United States
the sales quota:
Jan 2022 - Feb 2022 | Part-time
Attends to customers and assists them in the
• Provides high quality transcriptions of audio calls, QA, and call
analysis
• Listens to recorded or live audio files and converts them into
text.
• Data Entry
selection and selection of merchandise style,
color, or size.
Directs customers to the nearest counter for
merchandise payment.
TOLL TELLER (CLUSTER 1)
HEALTHCARE CUSTOMER SERVICE
REPRESENTATIVE
Buddies & Partners Online (B & PO) | Marilao Bulacan
May 2018 - Nov 2018 | Full-time
Metro Pacific Tollways Corporation| Salt Point,
New York, United States | Balintawak, Caloocan
City
Aug 2015 - Jun 2016 | Contractual
• Process all kinds of toll collection transactions in
• Consult customers on products and services to provide the
accordance with procedures.
best solutions for their needs by a variety of communication
channels that could include voice, email, or chat
• Make Outbound calls and Offer HMO to International Clients
SOFTWARE
SALES UTILITY CLERK (S.U.C)
ACE Hardware Corp. | Marilao Bulacan
Nov 2016 - Feb 2017 | Seasonal Account
Perform in-store selling by providing knowledgeable,
courteous, friendly, and efficient customer service.
CHARACTER REFERENCE
Available upon request.
SAM KEVIN D. SAMSON
NAME & SIGNATURE OF APPLICANT
