Sam Aderes

Resourceful and results-driven Operations Director with over 8 years of experience in streamlining business workflows, enhancing client relations, and managing remote teams. I specialize in turning complex, chaotic processes into documented, scalable systems.

Currently serving as the Process Improvement and Operations Director for a US-based law firm, I have spearheaded major organizational overhauls, including the restructuring of SOP Master Indices and the integration of automated time-tracking and billing protocols. My background is a unique blend of high-level operations, technical science (B.S. in Biological Science), and front-line communication

Key Career Highlights:

• System Architecture: Developed and implemented a Google Calendar and Harvest Integration Protocol to ensure 100% billing accuracy.
• Organizational Scaling: Redesigned the SOP Master Index for a legal firm, ensuring all internal protocols were searchable, updated, and followed by the team.
• Lead Generation & CRM Expert: Successfully managed real estate lead generation using Followup Boss, Mojo, and BiggerPockets, maintaining high data integrity and conversion rates.
• Strategic Trainer: Previously led nationwide sales and product training for Avon Philippines and managed quality assurance for large-scale ESL programs.

I am committed to delivering high-quality service and thriving in fast-paced, remote settings where I can apply my problem-solving skills to help a business grow efficiently