Salome Njoki Kinyanjui

I’m a dedicated and detail-oriented Virtual Assistant and Customer Service Specialist with a passion for helping businesses run smoothly and customers feel valued.

With 3 years of hands-on experience supporting entrepreneurs, startups, and small businesses, I’ve developed a reputation for being reliable, organized, and genuinely people-focused. Whether it’s managing inboxes, responding to customer inquiries, handling scheduling, or performing admin tasks, I take pride in delivering high-quality support that keeps operations running effortlessly.

My key strengths include:

• Exceptional communication skills – I believe great service starts with listening. I respond to customers with empathy, patience, and clarity, turning even difficult situations into positive experiences.
• Highly organized & self-motivated – I thrive in fast-paced environments and am skilled at juggling multiple tasks without losing track of the details.
• Tech-savvy & quick to adapt – I’m comfortable with a range of tools including email platforms, CRMs, spreadsheets, and project management software. If I don’t know it, I’ll learn it—fast!
• Problem solver with a calm approach – When challenges arise, I stay cool under pressure and focus on solutions.

What sets me apart is my genuine care for the people I work with—both clients and their customers. I believe that trust, communication, and a can-do attitude are the foundation of great remote work relationships. I’m not just here to “complete tasks”—I’m here to support your business goals and make your life easier.

Based remotely, I’m flexible with time zones and can adjust to your schedule to ensure smooth communication and workflow.

If you’re looking for a reliable, friendly, and proactive virtual assistant or customer support professional who truly becomes a part of your team, I’d love to connect. Let’s work together to help your business grow while giving you back more time for what matters most.