Salman Khan

An enthusiastic, diligent and competent Executive with over 14 years of proven experience serving a variety of Industries by holding different job roles in the Areas like; Sales, Guest/Customer Service/Support, Operations, Administration and Supply Chain, among others. Overall, i do possess extensive outbound cold calling and full-cycle sales experience across both B2B and B2C business models, efficiently serving the customer/client base in the whole of the USA, Canada, AUS and NZ. Throughout my sales experience, I have successfully managed full-cycle sales, built strong relationships with key stakeholders, and customized deals to meet the specific needs of businesses in the region. I specialize in prospecting, finding leads, nurturing them, qualifying, formulating sales strategies, communicating product value to clients, answering questions, negotiating prices, handling their objections, and closing deals successfully.

I am a self-starter who has always striven to provide quality customer service/support via a variety of communication channels, i.e., Calls, Emails, SMS, and Live chat interactions, and contributed to team’s sales success by demonstrating exceptional communication, great problem-solving and outstanding interpersonal skills, which has enabled me to effectively drive sales and overachieve targets. I am a tech-savvy, who has always taken a keen interest in learning about new technologies, tools, understanding technical concepts, and enjoyed leveraging them to streamline business processes. I am empathetic, patient, adaptive, and have always paid extra attention in understanding clients’ needs and pain-points before making appropriate product recommendations to them. I’ve addressed customer inquiries, resolved issues, handled objections, explained things and functionalities to them in detail, guided them, and relayed users’ feedback, comments, and insights to the concerned Depts. I’ve always kept an eye on the goal, made the right decisions, tackled obstacles and challenges head-on, and found appropriate solutions (by sharing them with the Management) in-order to handle them together.

Moreover, I’ve also proven my abilities in understanding how to optimize Campaigns for maximum ROI, track performance metrics, offer Promotions and limited-time offers and analyze data to have informed future decisions. I am adept at comfortably using various digital tools, such as CRMs, Sales Engagement Softwares, Email Marketing Platforms, Customer Support tools, and Social Media Networks (on a daily basis) to reach potential Customers/Clients. I have always built strong and long-lasting relationships with Clients and provided them with appropriate solutions, which led to enhancing customer loyalty & retention. I specialize in running day-to-day sales and business Operations successfully, have a track-record of staying on top of my KPIs throughout and continuously meeting/exceeding sales Targets and assigned Quotas by leveraging extensive knowledge of available products.