Sally Alamani

 SALLY F. ALAMANI 2248-C Dela Rosa Street, Brgy. 874 Zone 96 Sta. Ana Manila Philippines--Single Filipino Personal Statement I am energetic, positive person who has developed a responsible approach towards any task that I undertake. I am capable working with others to achieve a certain objective and very much open for changes and new learning to attain a higher level of efficiency. Education: Bachelor of Science in Business Administration major in Management New Era University 9 Central Ave, New Era, Quezon City, 1107 Metro Manila Philippines Work Experience: Company: HSBC Electronic Data Processing Position: Global Support Associate (Global Custodian) Responsibilities To correct a timely notification and reflection of the corporate event in the client’s portfolio SWIFT Confirmation and Announcement stage Announcement creation on system: Cash Dividend Entitlement and Confirmation stage: Cash Dividend Inquiries: deals in Corporate Action queries from both internal and external clients on authorized platforms. Deals with sub custodian via email to verify and confirm payment details Authorizing event created and processed on system (Quality Check) Reconciliation of debit and credit accounting entries (research and investigation via available resources) Sending of End Of Day Reports (EOD) Company: The Beef Barn EW (Restaurant) Position: Operations Manager Responsibilities: Supervise efficient working of departments and assigned shifts. Administer training program and handle inventory effectively. Monitor and manage guest complaints, ensure satisfaction and administer efficient follow up for same to receive feedback. Perform inspection of food and beverage preparation and presentation and maintain inventory to enhance sales. Maintain and ensure compliance to established food quality and standards. Train and instruct employee to ensure smooth transition in company. Coordinate with General Manager for everyday operation. Point of Sale (POS) System (handling/reviewing and improving needed details) Evaluate performance. Maintain personal records and schedules and reports for all employee. Assist employee teams to provide excellent customer service. Company: HSBC Data Electronic Processing Position: Global Support Executive Responsibilities International Banking transaction (Monetary transaction) Income processing Foreign Exchange processing Bank Reconciliation (Debit and Credit Entries) Outbound calls to Bank Registrars for payment details (UK Market) Company: Manulife Financial Positions: Business Process Associate Quality Checker (QC) Assistant Trainer Responsibilities: Investment and Financial transaction Withdrawals, Purchases Conducting Training for Basic work types Quality checker/Audit Health and Dental Claims (Inbound Calls) Company: Global Strategic Business Process Solutions Position: Legal Support Specialist Responsibilities: Processing Legal Documents (Foreclosure and Mortgage) Monitoring workload Pulling-up and allocation of Report (workload) Outbound Calls (Lead Generation) Directly reports to the Supervisor/Team Lead. Encourages team work and cooperation. Initiate good working environment Responsible in completing assigned tasks Character Reference: **Available upon request