Salami Oreoluwa Adebukola

I am a detail-oriented Virtual Assistant and Customer Support professional with over four years of experience supporting administrative operations and customer communication in structured, fast-paced environments. My background spans hospitality and education, where I provided reliable remote-ready support through inbox management, scheduling, documentation, and daily operational coordination.

In my previous roles, I handled high-volume email communication, responded to customer inquiries, managed calendars and appointments, maintained accurate records, and prepared reports to support decision-making. I am experienced in organizing information, following up on tasks, and ensuring smooth day-to-day operations while maintaining professionalism and confidentiality. I take pride in clear communication, responsiveness, and attention to detail.

I am comfortable working with common remote collaboration tools such as Google Workspace (Gmail, Docs, Sheets, Drive, and Calendar), Asana, and Notion to track tasks, manage workflows, and meet deadlines. I have supported teams by documenting standard operating procedures (SOPs), organizing digital files, and ensuring that processes are followed consistently. These skills allow me to quickly adapt to new systems and contribute effectively in remote work environments.

My experience as a Front Desk Officer strengthened my customer support abilities, including handling inquiries, resolving issues calmly, and maintaining accurate records. I understand the importance of empathy, professionalism, and timely responses when dealing with customers, and I consistently aim to provide positive support experiences.

With a background in Computer Science, I bring a strong technical foundation that helps me learn new tools quickly and work efficiently with digital systems. I am highly organized, dependable, and proactive in identifying ways to improve workflows and reduce errors. I am comfortable working independently, following instructions, and collaborating with remote teams across different time zones.

I am currently seeking a remote Virtual Assistant or Customer Support role where I can provide dependable administrative and communication support, contribute to efficient operations, and continue developing my skills while delivering consistent value to my employer.