Sakshi Sharma

SAKSHI SHARMA ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ CONTACT: 28, Shanti Nagar, DCM, Ajmer Road Jaipur (Raj.) Email:-Contact No:- CAREER OBJECTIVE: To work in challenging atmosphere in the field of design as well as development providing the scope for widening the Spectrum of my knowledge. STRENGTHS: • • • • • • • • Highly motivated team player with strong communication, organizational and analytical skills. Good Listener, Self-Motivated, Positive Attitude, Highly productive ,Confident and irrational Can handle pressure as a team leader and able to work independently as well as in a team. Problem solving skills and Quick learner, keen to learn and improve skills. Written and verbal communication skills Strong customer service skills (developed through retail work experience) Self-motivation and ability to take the initiative and ability to work well under pressure with punctuality and time-keeping I.T. skills including experience in Microsoft Office (Word, Excel, PowerPoint) WORK EXPERIENCE: ➢ Employer- ETSY (Iksula Partner) Tele Sales Executive - 1.5 Years Roles and Responsibility • • • • • Handling customers for the premium clients Excellent in converting the cold calls into new assignment. Expertise in taking follow up on a daily basis. Expertise in working with a team. Helping customer to get on onboard on Website. ➢ Employer:- Teleperformance Customer Care Executive –9 Months Process – Amazon NA (Chat Process) Role and responsibility • Handling international customer queries on live chat QUALIFICATIONS: Qualification M.COM B.COM XII X Board/University Rajasthan University Rajasthan University RBSE CBSE Year of Passing- ACHIEVEMENTS • • Gold medal in inter college dance competition Silver medal in inter college dance competition EXTRA-CURRICULAR ACTIVITES: Participated in college Fashion show, Sports competition and coordinator in Fest. PERSONAL INFORMATION: • • • • • Date of Birth :- 5th June 1996 Address:- 28, Shanti Nagar, DCM, Ajmer road, Jaipur Languages Known:- English, Hindi Hobbies:-Dancing, Cooking Marital Status:- Unmarried DECLARATION: I hereby solemnly pledge that above information is true and correct to the best of my knowledge and belief. _______________________________________________________________________________________________________________________ Place: Jaipur Sakshi Sharma