Sajid Hameed Lone

I am a results-driven operations professional with proven experience across the EdTech, Telecommunications, and Insurance industries, specializing in MIS coordination, operational management, data reporting, and team supervision. My background combines strong analytical capabilities with hands-on experience in managing daily operations, supporting leadership with actionable insights, and ensuring process efficiency.

In the Telecommunications industry, I served as an MIS Coordinator, where I was responsible for preparing and maintaining daily, weekly, and monthly MIS reports, tracking key performance indicators (KPIs), and ensuring the accuracy and integrity of large datasets. I worked closely with operations, sales, and management teams by providing timely reports that supported performance monitoring, productivity analysis, and strategic decision-making. In addition to MIS responsibilities, I supported operational workflows, data reconciliation, and system updates, contributing to improved reporting efficiency and operational transparency.

My experience in the EdTech sector strengthened my operational and administrative expertise. I handled student data management, admissions coordination, reporting, and process monitoring to ensure smooth center operations. I supported counseling and sales teams through accurate data maintenance and performance tracking while ensuring compliance with internal procedures. This role enhanced my ability to manage multi-functional operations in a fast-paced environment.

In the Insurance industry, I gained experience in operations support, documentation, and data accuracy management. I handled policy-related records, reporting, customer documentation, and follow-ups while maintaining confidentiality and compliance standards. This exposure further strengthened my attention to detail and understanding of structured operational processes.

Additionally, I have held the position of Centre Manager in a reputed organization, where I managed end-to-end center operations, staff supervision, admissions and revenue targets, MIS reporting, and customer service quality. I was responsible for team coordination, workflow optimization, performance reviews, and management reporting. My leadership role required balancing operational efficiency with customer satisfaction while ensuring targets and compliance requirements were met.

Overall, I bring strong expertise in MIS reporting, operations management, process optimization, data analysis, and team leadership, along with a disciplined and results-oriented approach. I am confident in my ability to support organizational growth through efficient operations, accurate reporting, and effective management.