Saida Martinez

SAIDA MARTINEZ _________________________________________________________________________ PROFILE Experienced administrative professional with project management and supervisory and corporate experience spanning over 10 years working with diverse groups in corporate and academic settings as a coordinator and executive assistant while providing administrative support to executive management and departmental staff. COMPETENCIES/SKILLS Strong customer service skills developed over 10 plus years working in varied corporate and educational settings. Responsible for preparing board meeting agendas for shareholder meetings, client meeting minutes, personal and corporate correspondence, marketing packets, calendar management. Proficient with calendar management, appointment setting, mass mailings, presentations. Experienced in conducting new hire orientations, payroll processing, invoicing, report prep. Skilled with recordkeeping and documentation control procedures and corporate archiving. Bilingual Spanish/English interpreter and translator experienced in medical, legal, financial terminology for over five years. Conscientious of ethical decision-making, using professional judgments and maintaining client confidentiality at all times. Computer/office skills: Proficient using MS Office 7 suite, Outlook e-mail and calendar, Excel, PowerPoint, Access, Dictaphone transcription, typing (70 wpm), shorthand/fast longhand, filing. EMPLOYMENT HISTORY Freelance Phone Interpereter, Globo, Inc. / Language Services Associates May 2019-Present Phone interpreter handling remote calls for medical, legal, corporate clients as a freelancer. Transition Specialist/Interpreter, CyraCom International, Inc., Tampa, FL Oct. 2015-May 2019 Responsible for providing training, coaching, and call monitoring for incumbent interpreters along with operations support leading up to graduation from classroom training to the call floor while also ensuring maintenance of performance tracking reports. Preparation of reports and participation in weekly/monthly staff meetings, along with graduation coordination, and ops meetings. Served as OPI/VRI interpreter for 10 months prior to this position. Spanish Language Tutor, Cedar Crest College, Allentown, PAFall 2011-Spring 2015 Held private weekly tutoring sessions in Spanish language courses for grammar, essays, and language proficiency as part of the Academic Services department. Strategic Assistant, Cornerstone Advisors, Allentown, PAJuly 2005 - October 2010 Assisted the VP/Managing Director of Operations/Estate Planning. Monitored all e-mails for the VP/Managing Director. Managed multiple calendars and appointment scheduling, dictaphone transcription and preparation of corporate and personal correspondence, client meeting minutes, and mass mailings. Made corporate and personal travel arrangements, prepared and maintained confidential client financial files. Scanned and indexed client estate and financial documents, performed extensive internet research, filing, data entry, and phone research and event planning. Account Manager, Regional Personnel, Inc., Bethlehem, PA August 2004 – May 2005 Documentation and payroll processing for 120 contractual temporary staff. General duties included daily payroll time exceptions processing, daily preparation and distribution of attendance reports, daily maintenance and backup of applicant database, daily tracking and posting of accrued employee hours, weekly new hire orientation, completion and distribution of employment verification forms and general correspondence preparation. EDUCATION B.A. Cedar Crest College, Allentown, PAMay 2015 Major: Spanish Completed 18 credits in Secondary Education coursework ADDITIONAL RELEVANT COURSES Muhlenberg College, Allentown, PA Successfully completed 3 credits in Spanish Interpreting Spring 2014 DeSales University, Center Valley, PA Successfully completed 3 credits in Medical InterpretingFall 2014 HONORS ACHIEVED Dean’s ListFall 2012 - Spring 2013 Member Kappa Delta Pi, Education Honors SocietyInducted April 2015 Vice President, Cedar Crest Spanish ClubFall 2012 – Fall 2014 REFERENCES Available upon request