Sahil Dash
Product Manager
An experienced Product Manager, adept at leading cross-functional teams to
achieve goals by managing backlogs, aligning priorities, and making trade-off
decisions. Thrives on collaboration, excels in understanding user needs through
research, and drives data-informed product direction for positive customer outcomes. A strong communicator internally and externally, validates assumptions
with data, and continuously seeks opportunities for improvement. Comfortable in
fast-paced, agile environments, adept at managing stakeholders and working with
distributed teams to foster collaboration. Passionate about driving meaningful
outcomes, poised to make a significant impact in product management roles.
Personal Info
Experience
Phone
Senior Analyst-Product (SaaS)
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Meritto formerly NoPaperForms / 02/2020 - 06/2023
E-mail-
Skills
• Successfully completed end-to-end client implementations of cloud ap plications, merging functional aspects with minimal coding.
• Managed projects throughout the entire project lifecycle, including Design
and Build, Testing, cutover, Go-live, and hyper care.
• Collaborated closely with leads, technical teams, product management,
and QA to ensure the deployment of enterprise-grade solutions.
Product Development
• Created and maintained a log of product and operational issues, providing
regular reporting as required by the program structure.
Process Optimization
• Deeply understand clients' business functions and processes, effectively
communicating their needs to product teams.
Issue Tracking and Resolution
• Spearheaded the development of a customer support chatbot, resulting in
a reduction in response time and increase in customer satisfaction.
Client Handling
SaaS Applications
Effective Communication
SQL
Gap and SWOT Analysis
Agile Methodologies
StartUp
Procurement
Risk Management
• Led a cross-functional team to integrate a virtual assistant into the CRM
system, streamlining data entry and improving sales team efficiency.
• Collaborated with key stakeholders to gather requirements, conducted
user interviews, and translated findings into actionable product plans.
• Successfully managed client relationships, ensuring effective communication and resolution of issues.
• Understood code in Python and JavaScript, contributing to project success.
• Utilize a combination of primary and secondary research methods to
gather intelligence on competitor products, market trends, and industry
benchmarks.
• Designed and implemented a Sales Performance Dashboard using PivotTables and PivotCharts, providing stakeholders with an interactive platform for in-depth sales analysis.
• Automated monthly reporting processes by developing VBA scripts, improving efficiency in data gathering, calculations, and report generation.
Strategic Thinking
• Constructed a comprehensive Budget Forecasting Model, incorporating
revenue projections, expense tracking, and scenario analysis for informed
financial decision-making.
Planning
• Conducted in-depth data analysis using Excel's functions and tools, resulting in actionable insights that contributed to strategic decision-making.
Task Estimation
Product Design
Hobbies
• Reading Books
• Solo Driving
Project Manager-Implementation Banking
IServeU-Present / 12/2023
• Led planning of APIs and communication strategies for the Payment
Soundbox project, aligning them with client requirements and user metrics.
• Gathered client requirements and proposed optimal solutions, ensuring
seamless project execution.
• Orchestrated procurement process, raising a purchase order of 100 crores
INR within the first 3 months.
• Football
• Travelling
• Swiftly completed Proof of Concept (POC) to validate project feasibility
and requirements.
• Utilized Pub/Sub architecture to develop Gantt charts for development
teams, improving project visibility and coordination.
• Meticulously planned operational and delivery flow of the Soundbox to
merchants nationwide.
• Ensured smooth deployment and user adoption through meticulous planning and execution.
• Catalyzed seamless integration of client systems with cutting-edge payment platforms including AEPS, UPI, and DMT.
• Led end-to-end integration projects, ensuring smooth client onboarding
and optimized functionality within established timelines.
Education
Bachelor in Computer Science and Engineering
Dr. APJ Abdul Kalam Technical University / 08/2023 - 10/2023
High School
Army Public School Delhi Cantt
New Delhi
Project Management Certification
Google
Tools
Postman
Mircosoft office
Figma
JIRA
