Olaoye Saheed
Phone: - | Email:-Location: Lagos, Nigeria (Available for remote work)
Professional Summary
Detail-oriented and proactive Virtual Assistant with over two years of experience providing exceptional
administrative support and customer service. Skilled in managing schedules, handling client communications,
maintaining CRM databases, and streamlining operations for businesses. Proficient in Microsoft Office Suite,
Google Workspace, and CRM tools. Known for reliability, strong organizational abilities, and a commitment to
delivering high-quality work on time.
Core Skills
- Calendar and Email Management
- Customer Service and Client Support
- Data Entry and File Management
- CRM Management and Database Updating
- Document Preparation and Reporting
- Online Research and Information Management
- Task Prioritization and Time Management
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Docs, Sheets, Calendar, Drive)
- CRM Tools (e.g., HubSpot, Zoho CRM)
Professional Experience
Bank Teller | Ecobank
Lagos, Nigeria | August 2023 - Present
- Handle daily customer transactions with accuracy and professionalism.
- Manage customer inquiries, resolve complaints, and maintain strong client relationships.
- Assist in account management, cash handling, and financial reporting.
- Develop skills in attention to detail, problem-solving, and client-focused communication.
- Ensure adherence to compliance regulations and security standards.
Education
- Higher National Diploma (HND) in Accounting, Kwara State Polytechnic, Nigeria
- B.Sc. in View - Accounting, Ajayi Crowther University, Nigeria
Certifications
None currently
Additional Information
- Available for remote work opportunities worldwide
- Flexible working hours to meet client needs
- Passionate about helping businesses stay organized and efficient
