Sahar Baghayeri
IT Business Analyst – Business Developer
Venice, Italy
Born on 22/04/1990
Mobile: --
www.linkedin.com/in/saharbaghayeri
Summary
Results-driven Business Analyst with eight (8) years' experience in digital marketing and information technology.
Solving business problems for four companies in an innovative, cost-effective, and efficient manner. Improved
department productivity by 43% through the implementation of ERP, including career planning, performance
management, and learning management systems. Achieved 76% growth in CRM registered users through 3
data-driven campaigns.
I am passionate about analyzing requirements, implementing projects, identifying opportunities, and ensuring that
operations support organizational goals. In summary, I have experience and expertise in the following areas:
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Create a Product Backlog, a Sprint Backlog, and manage user stories based on requirements from Product
Owners and Quality Managers.
Competent at managing stakeholder priorities and working closely with cross-functional teams.
Proficient at managing and organizing events like exhibitions, workshops, etc.
Professional Experiences
CREATIVE POMELO (Digital marketing start-up, provide tech solution)
Business Data Analyst | Business Developer CreativePomelo.com
11/2021 - Now, Mashhad, IRAN
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Balance the needs of the customer and the business by utilizing an empirical approach that takes into
consideration the triple constraints (scope, schedule, and budget).
Achieved 76% growth in CRM registered users through 3 data-driven campaigns.
Performed competitive, financial, and productivity analyses using various tools and methods.
Developed requests for proposals (RFPs) for marketing research studies, and transformed data into
meaningful information.
GREEN WEB (One of the biggest holdings in the middle east, operates technology-focused companies
such as Iran server.)
Business Process Analyst | Greenweb.ir
08/2020 - 11/2021, Mashhad, IRAN
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Completed in-depth analyses for designed, developed, and implemented ERP including Human Capital
Management and Sales & Operation business process packages based on SAP best practices that increase
business efficiency by 43%
Responsible for generating business requirements documentation, including SDLC artifacts such as Use
cases, Wireframes, User Personas, UML Diagrams, etc.
Sahar Baghayeri_CV_2022
ARKA (Healthcare application production startup)
Co-founder | Product Manager
08/2019 - 03/2021, Mashhad, IRAN
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Enabled and influenced decision making that improved overall business performance
Led research, collaboration, and negotiation with stakeholders to create product visions and roadmaps for
digital products and solutions.
Designed product strategy, including wireframes, functional requirements (create user stories and process
maps), and user experience
ZHARFPOUYAN R&D CO (Designs and manufactures telecommunication equipment such as routers,
firewalls, proxy and cache servers, network monitoring systems, etc.)
Business Analyst | Business Development Specialist | Zharfpouyan.net
08/2016 - 01/2020, Mashhad, Iran
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Developed a Gantt chart that tracked 11 projects from initiation through completion, increasing visibility
into resource utilization by 87% on average per project.
Managed requirements prioritization from key business stakeholders, analyzed requirements scope,
provided feedback from the development team, and documented business solutions
Designed, analyzed, and re-engineered core business processes based on BPMN2 that decreased cost by
20%
Provided input, progress, issues, and risks to the project plan to ensure the R&D projects met the projects'
timelines, costs, and qualities.
Liaised with project sponsors and stakeholders to recognize business requirements, define the scope, and
ensure the feasibility of proposed projects.
BETON AFRAZ BINALOOD (Construction Contractor Firm)
Project Quality Control Specialist
08/2014 - 08/2016, Mashhad, Iran
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Scheduled different phases of WBS using MSP software and managed resources
Monitored the project's progress monthly and seasonally to avoid deviations
ETICK CO. (Intelligent Technologies Development, Launching low-value payment intelligent systems)
Business Process Assistant
07/2013 - 01/2014, Mashhad, Iran
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Process walkthrough (conducting interviews, work-study, lean methodology, and root cause analysis) and
document As-Is analysis report with process improvement recommendations
Developed clear and detailed process maps and business requirements document
Education
International Management
Ca foscari university - Master’s degree
2022 - present, Venice, Italy
Industrial Engineering (Economics and Social Systems Analysis)
Amirkabir University of Technology - Tehran Polytechnic - Master's degree
2014 - 2016, Tehran, Iran
Industrial Engineering (Industrial Technology)
Sadjad University of Technology - Mashhad - Bachelor's degree
2008 - 2013, Mashhad, Iran
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Sahar Baghayeri_CV_2022
Certificates
Capability in Business Analysis (CCBA®)
Simplilearn, Credential ID:-; Issued 2021
Business growth: Start-Ups, Investment and negotiation
Alison, Credential ID:-, Issued 2022
Digital Marketing Foundations
Linkedin, Credential ID: : AcDMAHHaWwEZTOhIneG5nHKhOSbE, Issued 2022
Strategic Management
Great learning academy, Credential ID: HPKXXZBE, Issued 2022
Data Analytics with excel PivotTable
Udemy, Credential ID: UC-2a8386fe-93df-4b1f-a37b-57a86e9e2cd2, Issued 2022
Marketing Tools: Growth Marketing
Linkedin, Credential ID: ASoGrxw_8jrtXT5VVVoKW9ZffQnG, Issued 2022
demonstrating theoretical and practical understanding of SQL
Sololearn, Credential ID:-, Issued 2021
Business Analysis & Process Management
Coursera, Credential ID: EMN3F4M77W6K; Issued 2021
Python for beginners
Sololearn, Credential ID:-; Issued 2021
Basics of Scrum, Agile and Project Delivery
Udemy , Credential ID: UC-RK7BSXY6, Issued 2018
Agile with Scrum - from beginner to advance
Udemy , Credential ID: UC-UHGQU67, Issued 2018
Skills
Soft skills
● Communication (Adapting, Get Context, Provide Structure, Optimize Presentation, Set Expectations)
● Problem-solving
● Teamwork (Continuously learn from others, Listen actively, Have empathy, Resolve conflicts)
● Leadership (Hold myself and others accountable, Be decisive, Set clear goals, Influencing others)
Organizational Skills
● Setting short-term and long-term goals
● Developing action plans
● Prioritizing activities and tasks
● Standardize repetitive tasks
Hard skills, tools, and technologies
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As-In Analysis and Gap Analysis
Financial Analysis
Analytical Software (SPSS, Eviews)
Strategic Analysis (SWOT, SOAR, PESTEL, PORTER)
Wireframing (Balzamiq, Adobe XD, Figma, Miro)
Project Management (MS Project, Trello, Jira, Clickup (Proficient in agile development and scrum
framework))
Business Intelligence (Process Maker, SAP Power Designer (UML Modeling), Visio, Excel(Advanced), Power
BI, Bizaji)
Programming Language (SQL, JavaScript, HTML, CSS, Python (Basic Understanding))
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Sahar Baghayeri_CV_2022
Languages
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Persian (Native)
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English (B2)
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Italian (A1)
Volunteer work
Business Analyst
SOLUTION SOCIAL NETWORK, INTERNATIONAL - 2021
Collaborating with an international team remotely in order to build a Consumer-to-Consumer platform for people
to support people.
Behavioral Design Consultant SHAHR-E-MAN APPLICATION
MASHHAD MUNICIPALITY, MASHHAD, IRAN - 2020
Increase users of Shahr-e-man application by defining new touchpoints and process mapping based on behavioral
design techniques.
Interests and hobbies
Learning new skills, Tools, and techniques / Ecotourism and traveling / Cubist-style painting / Dancing / Reading
self-awareness and psychology books as well as novels / Doing yoga and TRX
Acconsento al trattamento dei dati personali contenuti nel mio curriculum vitae in base al D. Lgs. 196/2003,
integrato con le modifiche introdotte dal il D. Lgs. 101/2018, e all’art. 13 del GDPR (Regolamento UE 2016/679
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