SAFFAT YASIR IQBAL
209/A, Devpahar, College Road, Chawkbazar,
Chittagong, Bangladesh.
Contact -
E-Mail--Career Objective:
Successfully overcome the toughest challenges by showing my textual and human skills
handle the pressure and prevail over it in order to achieve the deadline create cooperation
through an efficient teamwork and personal goal.
Career Summary:
My careers begin with real life experience from PIZZA HUT as a customer service
representative in both Bangladesh and UK.
I had also an experience from Incontrade Ltd., Qubee Augure Broadbrand Wireless and OKM
Builders as an Accounts, Marketing and Sales Executive.
Special Qualification:
1) Successfully complete Microsoft word, Microsoft PowerPoint, Microsoft Excel,
Internetworking Communication Ability.
2) A training program from Pizza Hut customer helpline service.
Academic Qualification:
Exam Title
Major
Institute
Result
MBS
Accounting
National
University
Appeared
BBS
(Pass.)
Business
Studies
National
University
BBS
(Hons.)
Accounting
H.S.C.
Business
Studies
S.S.C
Business
Studies
Govt,Hazi
Mohammad
Mohsin
College
Govt,Hazi
Mohammad
Mohsin
College
Chittagong
Govt. High
School
Chittagong,
Bangladesh.
2nd Division
N/A
CGPA:4.25
Out of 5.00
CGPA:4.00
Out of 5.00
Pass.
Year
Duration
Achievement
N/A
2 Year
N/A
2016
03 YEAR
-2nd Division
2007
03
Years-
3rd Year
Completed
2005
02
YEARS
A GRADE
2003
02
Years
A GRADE
Training Summery
Training Title
Topic
Institute
CUSTOMER
SERVICE
Training program by Pizza
Hut
Pizza
Hut
Location
Chittagong
Year
2007
Duration
3Days
Employment History – 4.8 Years
1) Data
Entry Executive ( June 1, 2016 – On Going)
Bismillah Group.
Company Location : 263@Khatungonj,Chittagong, Bangladesh.
Department: Import
Duties/Responsibilities:
1-Collecting sales data from various department
2-Making thorough analysis of collected data
3-Put collected data to specific ERP
4-Observing sales collection and make entry at software
5-Make correspondence with banks for cheque clearance..
1) Accounts
Executive ( November 15, 2013 - November 30, 2015)
Incontrade Ltd.
Company Location : Laldiar Char, East Patenga, Chittagong, Bangladesh.
Department: Accounts
Duties/Responsibilities:
1-Maintain and manage existing clients relationships
2-Achieve Sales target through maintaining support of Cargo Control Party
3-Demonstrate knowledge in Non Vessel Operating Common Carrier & Trade Regulations
4-Review customers product weight in the portfolio to maximize yield
5-Monitor cargo prospects of customers
6-Provide updates of customer, market intelligence, and competitive developments.
7-Managing the account's budget and invoicing the client
8-Working with account planners to devise a campaign that meets the client's brief and budget.
2) Sales Executive ( February 01, 2011 - March 31, 2011)
Qubee Augure Wireless Broadband Ltd.
Company Location: Westecs Building, Probortok Circle, Chittagong, Bangladesh
Department: Sales
Duties/Responsibilities:
1-istening to customer requirements and presenting appropriately to make a sale;
2-maintaining and developing relationships with existing customers in person and via telephone calls
and emails
3-gathering market and customer information
4-attending team meetings and sharing best practice with colleagues.
3) Marketing Officer ( November 12, 2010 - January 31, 2011)
OKM Builders
Company Location: Jublee road, Enayet bazar, Chittagong, Bangladesh.
Department: Marketing
Duties/Responsibilities:
1-Creating and developing new innovative ways to communicate the company message to their existing
customers.
2-Evaluating the effectiveness of all marketing activity.
3-Developing and implementing an internal marketing program me.
4-Supporting the marketing manager in day to day marketing activities.
4) Customer Service Representative. ( February 05, 2010 - July 31, 2010)
Pizza Hut
Company Location : Leyton Mills, East London, United Kingdom.
Department: Customer Service
Duties/Responsibilities:
*)
*)
*)
*)
Handling customer query with positive attitude.
Sort out the problem and forwarding to the respective department for solution.
Maintain customer database.
Handling agent.
5) Customer Service Representative. ( November 15, 2009 - January 31, 2010)
COSTA COFFEE SHOP
Company Location: Lewis ham, West London,UK
Department: Customer Service
Duties/Responsibilities:
*)
*)
*)
*)
Handling customer query with positive attitude.
Sort out the problem and forwarding to the respective department for solution.
Maintain customer database.
Handling agent.
6) Customer Service Representative. ( March 01, 2007 - March 05, 2008)
Pizza Hut
Company Location: G.E.C Branch, Chittagong, Bangladesh.
Department: Customer Service
Duties/Responsibilities:
*)
*)
*)
*)
Handling customer query with positive attitude.
Sort out the problem and forwarding to the respective department for solution.
Maintain customer database.
Handling agent.
Specialization
1-Have a good management skill in managing my group member and team member while doing project. All
my group members always appreciated me for well arranging them in work and distributing duties.
2-Have a good interpersonal skill and know how to work well with personals from different categories and
can influence one by my character.
Personal Information:
Father Name
Mother
Name
Date of Birth
Gender
Marital
Status
Nationality
National Id
Religion
Permanent
Address
:
Abu Syed Md.Iqbal
:
Sajeda Iqbal
:
:
January 03, 1987
:
Unmarried
:
:
:
Bangladeshi
:
Male
-
Islam
209/A, Devpahar, College road,
Chawkbazar, Chittagong.
.
Current
Location
:
Chittagong
Reference (s):
S.M. Showkot Hossain
Senior Advocate
Chittagong Judge Court
Cell Phone-.
Anowar Hossain
Key Account Manager
Homebound Bd.
Cell Phone-.
-
I do hereby acknowledge that the above information is authentic & fully true….
Thanks & Regards
-------------------------Saffat Yasir Iqbal
