Safeera Tharuvara

Worked as CAFM admin and MEP coordinator

Ø Manage all CAFM admin functions that relate to Smart FM software.

Ø Adding and removing of users, datas in building register, contracts registry, and employee registry in FM software.

Ø Creating approval hierarchy, asset management, workflow engine, inventory, Material Request, procurement etc in smart FM.

Ø Providing solutions for all FM errors as a CAFM admin.

Ø Creating new contracts, sub contracts, building codes, sundry project codes etc in CAFM Admin.

Ø Monitoring SLA, KPI, removing duplicate work orders, codes etc in CAFM.

Ø Creating work orders, PPM generation, assigning technicians, approving tasks, closing work orders.

Ø Generating reports with graphs, pi-chart etc.

Ø Closing work orders in MEP portal after completion of project.

Ø Preparing invoices, quotations, petty cash etc.

Ø Coordinating with MEP Engineers regarding project completion & updates of ongoing project.

Ø Coordinating with clients and suppliers for materials.

Ø Acting as a team leader for supervising the workers to complete projects on real time.

Ø Creating project code for each building according to each projects.

Worked as Administration and document controller.

Ø Manage all administration functions that relate to Facilities, Visa, various Registrations with government and other authority, Travel and Administration activities

Ø Drafting letters, contracts, maintain paper and electronic files.

Ø Booking hotels and making travel arrangements for superiors and employees.

Ø Taking minutes of meeting for head of the department.

Ø Arranging meeting and conferences as per the request of head and GM.

Ø Oversee supplier contracts, client contracts, leases, and other legal documents.

Ø Keeping a database of candidates.

Ø Excellent in using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence, documents and maintain presentations, records, spreadsheets and databases.

Ø Helping in recruitment process of contract staff.

Ø Receiving and reading through the CVs that job seekers have sent in to the recruitment team.

Ø Making phone calls to candidates who are judged to be eligible.

Ø Conducting phone interviews with prospective candidates.

Ø Describing the work duties, salary and benefits of a particular vacancy.

Ø Drawing up short lists of suitable candidates.

Ø Calling up a candidate and informing them if they have been successful or unsuccessful in their application.

Secretarial and Document coordination

Ø Drafts routine memos following guidelines from superior, types letters, minutes of meetings and other correspondences

Ø Handling and managing daily administration of the organization to maintain a good work environment

Ø Compose and distribute inter-departmental memorandums(e mail, documentary and voice) ensuring timely delivery and receipt of important information

Ø Establish and maintains electronic records for all incoming and outgoing correspondence.

Ø Maintain and monitor the attendance

Ø Prepare and control administrative budget

Ø Maintains files and computerized indexes for all documents

Ø Answers, Screens and transfers telephone calls to the concerned  staff.

Administration, Project Coordination and Engineering Support

Ø Manage all accounts of the Etisalat services of the customers

Ø Administration and guidance

Ø Created customer satisfaction survey, drastically reducing potential problems

Ø Ability to train , motivate and supervise staffs

Ø Excellent in MS Office, word, excel, PowerPoint etc.

Ø Assisting the walk-in customers and forwarding them based on their requirement

Ø Working with project manager, developing a comprehensive work flow process for project.

Ø Develops and reviews project status and reports.

Ø Monitor data entry procedures and quality standards to capture customer information

Ø Participated in many conferences and trainings provided by Etisalat

Ø Arranging facilities for both staffs and clients

Ø Preparing and generating expense report, monthly achievement and various analysis reports

Ø Keep the database of the customers with all the details.