Sadaf Shabir

SADAF SHABIR Lahore, Pakistan- / -- Objective Experienced professional with a Master’s in Commerce and 11+ years in Retail Banking, specializing in Operations, Portfolio Management, and Client Relations. Proven track record in driving customer satisfaction and achieving performance targets. Also bring 2.5 years of remote experience as an HR Manager and Finance Specialist at MUST Company, demonstrating strong cross-functional and remote team management skills. Work Experience Must Company (Remote Job) Feb, 2023 to Till Date Finance Specialist      Supported the finance team in managing monthly income and expenditure reports. Assisted in budgeting, forecasting, and preparing financial statements. Maintained general ledger accounts and performed reconciliations. Helped coordinate internal audits and ensured compliance with financial policies and procedures. Processed payments, monitored expenses, and supported tax-related documentation. HR Manager       Led remote recruitment and headhunting activities to attract top talent across various roles. Coordinated with department heads to understand hiring needs and create targeted sourcing strategies. Conducted initial screening, interviews, and background checks for shortlisted candidates. Developed and maintained a strong candidate pipeline through LinkedIn, job portals, and networking. Assisted in building an efficient onboarding process for remote employees. Maintained recruitment data, reports, and performance metrics for management review. ASKARI BANK LIMITED Operation Officer - OGI Dec, 2019 to Feb, 2025  Ensuring all Account Opening / Maintenance of record and KYC are being followed as per Compliance  Manage new to bank accounts and providing proper guidance regarding to procedures & requirements to new/prospective customers.  Incharge Accounts, Looking after General Operations of Branch  Looking after daily transaction including AML activity  Prepare Monthly Statement of Income & Expenditures  Booking of Month End Provisions and Expenses  Duty to handle all matters and queries relating to Withholding Tax, Treasury and Finance Division  Manage Branch Expenses and Approvals  Monthly Reporting of Tax to Finance Division  Pay order issuance / realization and Payment of expense vouchers.  CDRs issuance / redemption  Inward/Outward Clearing / Collection ( processing / Realization ) APNA MICROFINANCE BANK LIMITED Operation Officer - OGII Jan, 2016 to Dec, 2019  Ensuring all Account Opening / Maintenance of record and KYC are being followed as per Compliance  To Ensure issuance of Cheque books and ATM processing are well managed and are delivered within the turnaround time.  Communicating with customers delivering as much information / guidance with regards to the issuance of Profit, Tax, zakat and other accounts related information.  ATM balancing and Replenishment , Hold mail, stop Payments Custodian and maintenance the record of all other customer instructions.  Pay order issuance / realization and Payment of expense vouchers.  Clearing / Collection ( processing / Realization )  Cash deposit / Withdrawal and Funds Transfer SUMMIT BANK LIMITED CSO - OG lll Feb 2014 To Jan 2016      Account Opening and Maintenance Issuance of cheque books ATM processing Clearing / Collection ( processing / Realization ) Customer Services EDUCATIONAL QUALIFICATION 2017 M.COM (Masters in Commerce) Punjab University Lahore, Pakistan 2013 B.COM (Bachelors in Commerce) Punjab University Lahore, Pakistan 2011 2009 I.COM BISE, Lahore, Pakistan Matriculation BISE, Lahore, Pakistan Strength: 1) 2) 3) 4) 5) Dedicated, motivated, punctual, self-confident and humble. Comprehensive understanding and working ability within an office environment. Ability to cope with work assigned even under crises and emergencies. Willing to take risks, sharing innovative ideas, quick learner and can do attitude. Respect to acknowledge a positive, contribution by others. Reference: Will be provided on demand