Sachin S
Senior Technical Writer
Email:-LinkedIn: https://www.linkedin.com/in/sachin-mca/
Portfolio: https://sachin-suresh.github.io/sa-portfolio
Phone-
A detail-oriented Senior Technical Writer with several years of experience in Software and other domains.
Familiarity with modern Web technologies & services, E-commerce, REST API documentation, script
generation and latest software documentation tools.
Extensive understanding of DITA, XML, HTML 5 and Java Script, DDLC and SDLC.
Extensively used SSH, TCP/IP using advanced Linux commands for interacting with internal and external
servers, Agile & Kanban methodologies and processes.
Technical Skills
Documentation Authoring Tools: XMetaL, Acrolinx, Draw IO, Lucidchart, Visio, SnagIT, Google Docs & Sheets
CMS and version control: WordPress, Magento, GitHub, SVN, Bitbucket
Low-Code/No-Code: Power Platforms (Power Apps, Power Automate/Flow, Power BI)
Component Content Management System: SDL Tridion
Programming experiences: Node.js, Markdown, HTML, CSS, Python, Java
Project management: DDLC, SDLC (Agile, Waterfall, Kanban - Trello)
Others: Microsoft Office Suite, REST API, SharePoint Modern Online, Adobe Creative Cloud, Confluence, JIRA,
Advanced Linux commands (Powershell, Cygwin), Swagger, JSON
Additional Skills
Founder member of Toast Masters International Leadership and Communication forum.
Great interpersonal and leadership skills.
Empathetic listening skills, persuasive communicator with extensive reading comprehension and writing skills.
Possess strong commitment to team environment and individually.
Have a positive, “can-do” attitude with strong attention to detail in editorial and technical writing.
Extensive knowledge on Web technologies and E-commerce.
Experience
2020-Jun—
Present
Senior Associate Technical Writer
Ernst & Young (E&Y), Bangalore, Karnataka
Successfully authored & published 15+ technical documentation that are easy-to-read &
visually appealing to end-users.
Currently handling and researching multiple projects independently.
Researched & proposed improvements for the engineering team for on-screen verbiage
for email templates.
Work with the product management and development team to enhance 50+ existing
technical articles to improve the end-user experience.
Managed and organized more than 1 project with minimal supervision, ensuring a 90%
positive rating and customer satisfaction for authored content.
2019-Feb—
2020-Jun
2014-Nov—
2019-Jan
Technical Content Developer 2
Authored & published 20+ Technical documentations, User Guides, and other
technical articles.
Collaborate with other software engineers and developed product technical
documentation for different user stories.
Independently tested 15+ UAT test cases and presented better UX and developer
experience.
Gathered feedback from peers and stakeholders and improved product usability.
Senior Software Engineer & Technical Writer
Happiest Minds Private Limited, Bangalore, Karnataka
Was a mentor for juniors and assisted them in documenting 10+ new API
integrations within Magento E-commerce websites.
Worked closely with 20+ subject-matter experts and technical leads to understand
& document technical manuals.
Worked closely with more than 3 international clients to understand a product and
develop API documentation in a short period.
Managed and updated over 40+ developer guides, architecture guides for Hybris
Omnichannel Commerce.
Education
2012—2015
2008—2011
Master of Computer Applications (MCA)
RNS INSTITUTE OF TECHNOLOGY Graduated in top 81% of class
Bachelor of Computer Science
Sri Bhagawan Mahaveer Jain College Graduated with 71%
Accomplishments
Founder member of Toastmasters International.
A volunteer from IEEE— RNSIT from-.
Submitted a dissertation on Pulsars and Neutron Stars for M. P. Birla Institute of Fundamental
Research.
Certifications:
* EY Microsoft Dynamics 365 Bronze badge
* Jekyll Udemy issued: Securing sites and blogs
* REST API Technical Writing: Udemy issued
* Python language and its applications in various domains
* Karnataka State Level painter
* GNIIT (Software Engineer)
