Sachin Gupta

SACHIN GUPTA Noida, INDIA • - •-• LinkedIn SUMMARY An accomplished Senior Tech Project Manager/Scrum Master (exp 15 yrs) and total experience of 19+ yrs. Leading, managing & delivery of projects within defined scope, quality, time, and cost requirements. Strong leader and problemsolver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Program Management: Lead business and technology outcomes for assigned program, project, contracted service lifecycle for large multimillion $ (Fixed-price, T&M) delivery of Product Development, Customization, Implementation, Transformation, Support Programs. Facilitate Stakeholder, Risk, Resource, Change, Vendor Management, ensuring adherence to timelines and budgets, collaborating with multi-disciplined, cross-functional global and local teams. Certified PMP®/Scrum Master(CSM®) with expertise in managing and working in the USA and India for client relationships. Skilled in Agile/SCRUM, Hybrid project methodologies, Collaborate with stakeholders to develop ,manage program schedules, identify risks, and clearly communicating goals to project stakeholders. Leadership & Collaboration: Strong cross-functional servant leader with experience in coaching and conflict resolution. Collaborated with Project Sponsors, Business Partners, Product management, Engineering, Sales, Marketing, Customer support, Design, Quality Assurance, DevOps, Legal etc. Agile Mastery: Led Scrum, Kanban - Sprint Planning/Standups/Review/Retros, Product Backlog, Spring Backlog refinement and readiness. Drive prioritization of tasks. Planning, monitoring, and controlling digital transformation projects.Develop and execute structured project strategy, roadmaps, timeline, deployments, impact assessment, change management, release communication. Domain Expertise: Specialized in Digital Media, E-commerce, Corporate Travel, BFSI, Health Care etc. Identifying strategic opportunities and optimizing delivery excellence. Technical Proficiency: Atlassian Jira, Confluence, SharePoint, GitLab, Gantt, Trello, Figma, G-Suite, AWS, Microsoft Project, Smartsheet, DevOps, CI/CD, SDLC, hands on experience of handling projects in programming languages/ frameworks (REACT, NODE.js, Python, Java). AI/ML, Cloud-based solutions, SaaS, Payment Gateway integration, Subscription Models, Platform migrations. WORK EXPERIENCE Tech Program Manager Consultant (Freelancer) May 2024 - Present GRITSA TECHNOLOGIES (NOIDA, INDIA) Implemented project methodologies, streamlined workflows, created WBS, End-to-end project management resulting in a 35% reduction in project delivery time and a 20% increase in team productivity.Monitor and report on program status regularly. Developed and executed a comprehensive client communication strategy, project documentation for Australian client app dev improving client satisfaction scores by 25%.Resolve technical and operational problems. Sr. Tech Group Program Manager / Chief Scrum Master TIMES INTERNET LTD. (NOIDA, INDIA) Oct 2016 - Mar 2024 Optimized IT Processes: Spearheaded strategic project reviews, managing 5-7 concurrent PODs, which enhanced IT efficiency by ~20% and drove overall business improvements by collaborate with the executive team to manage and drive strategic initiatives and optimizing resource allocation across programs. Boosted User Engagement: Directed the redesign and launch of the Times of India mobile apps, doubling daily and monthly active users. Utilized Scrum practices for on-time releases, overseeing 60+ engineers. Developed project plans, including timelines, budgets, resource allocation, process and velocity improvement through best in class software development practices, tailoring workflows like scrums, planning, and review sessions. Enhanced E-commerce Web Portal Performance: Launched a new Automobile CMS web portal by managing scope, budget, resources, and development sprints. Achieved a 15% conversion rate in the first quarter, exceeding market benchmarks through improved delivery velocity tracking and defined road map. Drove Customer Acquisition: Led the merger of TOI & TOI+ subscription and loyalty program launch, acquiring 150k+ customers in 12 months. Implemented chat-bot features and managed project scope, time, cost, and resources to ensure successful delivery and performance monitoring. Implemented GDPR by ensuring compliance with quality, security, and governance standards and Identify and escalate potential issues or risks. Reduced Costs and Improved Efficiency: Empowered a team of 10 to optimize Infrastructure utilization, reducing costs by 20% and saving 5 million INR annually. Conducted risk assessments, managed KPIs, and ensured timely milestone achievements through proactive planning and reporting. Tech Program Manager EXPEDIA INC.(GURUGRAM, INDIA) Jan 2014 - Oct 2016 Scaled Egencia Corporate travels Rail/Air system by leading a 15-engineer team across multiple locations; drove a remarkable 30% YoY increase in revenue through project tracking, quality control and guiding tech team with prioritised backlogs.Drive continuous improvement initiatives to optimize efficiency and quality. Coordinated projects within the R&D department of Expedia and Center of Excellence for SSO/SAML integration in web projects which increased security. Executed scrum of scrums, resolving daily issues / conflicts, Reporting. Conducted data-driven insights from team feedback surveys to streamline the corporate booking channel, Define and refine requirements, reducing steps by 50% and achieving a 2x conversion rate, through data analysis, process improvement, and problem-solving expertise. Tech Project Manager / Scrum Master FIDELITY WORLDWIDE INVESTMENTS (GURUGRAM, INDIA) Jan 2010 - Jan 2014 Led detailed technical and operational implementation for Fund Managers systems, reducing report generation time by 50%. Enhanced decision-making efficiency by 30%,by doing business analysis of the entire funding system. Coordinated project tasks, requirements ensuring adherence to project standards and regulations. Onsite Manager/Sr Software Engineer TATA CONSULTANCY SERVICES (USA/INDIA) Oct 2006 - Jan 2010 Led the transformation of development and implementation of Healthcare POS systems resulting in a remarkable 2X increase in user conversion and streamlined payment processes. Conducted comprehensive project analyses, identifying and rectifying discrepancies in process designs. Apr 2004 - Jan 2006 Software Engineer Tech Mahindra Satyam (HYDERABAD, INDIA) EDUCATION Business Managment Indian Institute of Technology Delhi, DELHI Bachelor of Technology in Computer Science JSS Academy of Technical Education, NOIDA CERTIFICATIONS PMP Certified.2024 Cert. Design Thinking-Business Leaders 2020 Cert. SAFE 4.0 Agilist 2018 Cert. Software Business Analyst 2012 • Microsoft Azure Devops Boards. 2023 • Cert. Program Manager IO4PM 2019 • Cert. Scrum Master (Scrum Alliance) - 2016 • Cert. Technical Consultant, MoST India 2009) ADDITIONAL INFORMATION Awards/Activities: Agile Noida Chapter Member - 2024 ABCD (Above and Beyond the Call of Duty) ( issued by Times of India Jun 2021) for Project Delivery and Management. Directors Award for best Program Delivery Management and Client Handling (issued by FIDELITY WORLDWIDE INVESTMENTS, INDIA – JUL 2014)