Sabrina Charman

 Sabrina Charman A Creative and Career Driven Individual 451 Racine Dr Apt 101 Wilmington, NC, 28403 --EXPERIENCE Castle Branch, Wilmington, NC Account Maintenance Specialist (Implementation Team) APRIL 2020 - PRESENT I transferred departments around the end of March/beginning of April to the Implementation Team. Here, I've been able to assist accounts and clients with a variety of tasks/cases. I've had to create, update, discontinue and add new services to accounts, contact vendors, review documents to ensure things are within our legal guidelines and reach out to other teams to inform clients of possible issues or obtain missing information. Background Screening Specialist (Fingerprint/Research Team) MAY 2018 - MARCH 2020 I have helped the company to sort through documents, making sure that each person has included their required information. I’ve had to send packets of information related to fingerprinting and to deal with inquiries on a day-to-day basis. My job requires me to conduct state and county searches or other specified searches based on client needs. I must also handle sensitive information on a daily basis, providing detailed and accurate information. I have also worked in different departments reviewing clinical documents and making calls to different organizations to verify employment Bass Pro Shops, Inc, North Myrtle Beach, SC Credit Card Sales Associate SEPTEMBER 2017 – MARCH 2018 Working here, I have helped to greet each customer and provide excellent customer service, provide them with the means of getting a discount by signing up for our rewards credit card, type their information into the computer while still making sure their information stays confidential, maintain a clean workspace, and help customers to the best of my ability Books-A-Million, North Myrtle Beach, SC Book Seller MARCH 2017 - NOVEMBER 2017 Working here, I have helped extremely well with customer service, answering telephone calls, working the register, maintaining a clean work environment, putting away merchandise, promoting our rewards card, and promoting good customer relations VF Outlet, North Myrtle Beach, SC Retail Associate APRIL 2016 - AUGUST 2016 I helped to put away merchandise, clean the store, regulate and run the fitting room, perform excellent customer service, work the register, and maintain a clean workspace Chick-Fil-A, North Myrtle Beach, SC Back of House Employee JULY 2015 - MARCH 2016 I helped to prepare sandwiches based off of the specific customer requests, box/package nuggets, make fries, clean dishes, restock and re-shelf food items, provide excellent customer service, clean the workspace and maintain a clean workspace EDUCATION Coastal Carolina University, Conway, SC — Graphic Design AUGUST 2017 – MAY 2018 Worked and attended classes, completed 2 years worth of classes, having completed some college level courses in high school Academy for the Arts, Science, and Technologies, Myrtle Beach, SC - Advanced Art - Certificate AUGUST 2015 - JUNE 2017 Spent two years at this school to finish my high school curriculum and pursued the Advanced Art major and took some college level courses during this time North Myrtle Beach High School, Little River, SC — High School Diploma AUGUST 2013 - JUNE 2017 Spent two years at this school getting most of my core curriculum, and transferred to the Academy for the Arts, Science, and Technologies where I pursued the Advanced Art major and finished my curriculum SKILLS Problem Solving - Advanced Communication - Advanced Multi-tasking - Advanced Dependability - Advanced Organization - Proficient Computing - Proficient Typing - Proficient Email Communication - Proficient Professionalism - Advanced Critical Thinking - Proficient Microsoft Office Skills - Advanced Photoshop - Proficient AWARDS Honorable Mention SC State Fair 2016 I submitted a digital art piece into the South Carolina State Fair where it earned a Student Honorable Mention 3rd Place “You Can Make a Difference” Poster Design Contest 2016 I submitted a design digitally, and was awarded third place in the late spring/early summer of 2016 LANGUAGES English