330 AA Block DHA LahoreCantt Pakistan
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Email:-
SAAD NASIM
Objective
Experience in Project management, Solution Architecture,Pre-sales,Solution designing and
Implementation with various leading roles against global clientele during my 15 years of
career. Expert in Agile methodologies and Framework including LeSS for the successful
implementation of Agile practices towards multiple projects i.e. Microsoft 365 CRM
Dynamics, Odoo, ERP, SaleForce implementation and SaaS applications.
March 2021 to Present
Working as Senior Project Manager in VeriPark UAE to implement the Dynamics 365 and Internet Banking
for the multiple financial institutions in the Middle East,Europe and Africa Region.
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Job Assignments:
Leading the MS Dynamics CRM project management team to timely implement and deliver the
solution to multiple customers.
Responsible for managing all aspects of the project including implementation,budgeting and
execution of scalable solutions for client environments.
Responsible for execution of Agile techniques with LeSS Framework against multiple projects.
Responsible for ensuring project traceability through OKR aligned with Sprint Goals and project
delivery targets.
Working closely with Microsoft team and other Clients for successful implementation of all new
business requirements and features.
Responsible for training ,mentoring scrum team, and implementation of Agile process in an effective
manner to achieve quality delivery
Responsible for software engineering practices for the full software development life cycle, including
coding standards, code reviews, source control management, build processes, testing, and operations.
Jan 2020 to March 2021
Working as Senior Technical Project Manager in Algo.Inc USA, stood top 25 software houses in the USA.I
was managing multiple projects with a cross-functional team of 30-40 engineers working on projects related
to Microsoft (Microsoft Teams Integration), Facebook, Sony, Amazon Universal Home studio and Walmart.
Job Assignments:
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Responsible for managing the software development team, deployment team, ui/ux, and support team
in their activities related to running projects and tasks.
Responsible for managing all project artifacts along with phases including Project requirements,Project
plan, budgeting, technical design and implementation with the Agile and Scrum methodology.
Responsible for managing tasks, deliverables for partner i.e. Microsoft to successful execution and
deployment of Algo Chatbot along with NLP Engine
Responsible for structuring AWS infrastructure including for both private and hybrid cloud systems
(AWS, Azure etc.) across multiple projects.
June 2018- December 2019
Worked as Senior Technical Project Manager for Plutus Australia to manage multiple applications
including SaaS application, Odoo Implementation, ERP applications and Salesforce Consultancy.
Job Assignments:
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Responsible for managing software development activities including project requirements ,design,
development, testing and delivery of each milestone by following Agile methodologies.
Responsible for driving multiple teams and projects besides providing a mentorship role for
production team regarding project risks, mitigation strategies, and success of project SLAs
Responsible for software engineering practices & best practices for the full SDLC life cycle, including
coding standards, code reviews, source control management, build processes, testing, and operations
Responsible for Agile Methodologies (etc SAFe, LeSS ) and execution of Scrum managing sprints
assignments,project demos, and delivery.
Responsible for client meeting discussion and discourse regarding technical requirements of projects to
get them implemented in on-going projects.
Responsible for establishing and growth of Engineering Practices within the team (e.g. TDD, CI/CD)
along with code review best practices and SLA’s optimization against running projects.
March 2013 - June 2018
Working as a Software Project manager in EMS UAE, Emitac Mobile Solutions, manages all projects and
in-house products.
Job Assignments:
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Responsible for the delivery of critical business initiatives, managing all aspects of the project such as
project planning, requirements definition, risk management, communication, and implementation
planning towards successful closure .
Responsible for developing and system architectures, technical feasibility against running applications
trade-offs and ensure scalability, performance and reliability, against running application
Responsible for governance and execution of all Agile methodologies in project milestones and
product development and continuous improvements towards Process and SLA’s for project delivery .
Responsible for End-to-end management of project execution along with mitigation strategies for risks
operational, schedules, technical, and budget risks.
December 2011 – March 2013
Working as Software Project manager of Verscom Solutions, at turkey primarily deals in SaaS based
products and multiple projects related to telecom and mobile applications.
Job Assignments:
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Responsible for project planning, requirements definition, risk management, communication, and
implementation planning.
Responsible for design and implementation of software architecture framework to make project
decisions, achieving tactical goals while retaining a strategic focus.
Responsible for client communication, risk estimation, budgeting and account handling related to the
products and projects.
Responsible for managing multiple projects with cross-functional teams beside client management to
work effectively in a fast-paced environment.
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Responsible for conducting Agile methodologies in the LeSS framework along with team management,
milestones creations, WBS, burnout charts and task estimations for running projects.
September 2008 – December 2011
Worked as a Senior Software Engineer in development against certain projects and products in
Confiz Solution.
Job Assignments:
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Responsible for developing and supporting certain projects against multiple development languages
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including MEAN stack, Python, Rails etc.
Responsible for performing Test driven testing against modules of product named Pakwheels to
optimize the performance and security of various features of application.
Defined project scopes, requirement document, use cases documents, traceability matrix test cases, test
plans developed,Project Plans, Bug Life Cycle; its schedule and all key documentations.
Good hand on experience of penetration testing through manual techniques and automatic testing with
different testing tools to achieve maximum quality in tight and defined timelines.
June 2007 – September 2008
Worked as a Software Engineer in CureMD in ERP and HER Medical Portal Development Software
Production.
Job Assignments:
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I offered my services in the development of Web Applications,integrations and their maintenance.
Worked on Asp.Net Application involving Databases Functionalities, Business Logic and Stored
Procedures, Crystals Reports in Three Tier Architecture.
Project Specification
Among all few are critical projects are listed below along with their specifications i.e.
First Bank of Nigeria- Microsoft Dynamics 365 Online
Managing Implementation of Veripark Banking CRM Products i.e. VeriTouch and
VeriChannel for the one the largest bank of Africa.Following were my responsibilities i.e.
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Sales and Customer Services CRM across various channels
Plus 10,000 use base serving more than 15 Million customers spread across the entire
Africa region.
Cloud base implementation with IAAS components.
Multi-platform accessibilities Integration with Customer facing channels i.e.
○ Mobile ,Website,ATM, SMS etc.
Azure Machine learning used to generate intelligent sales lead and predict profitability
and overall score
GT Bank Nigeria - Online upgrade from CRM 2013 On-Prem to Dynamics 365 Online
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Responsible for upgrade of GT Bank Nigeria MS CRM 2013 implementation to
Dynamics 365 online.
Responsible for the entire upgrade of On-Premise 365 for entire Bank branches along
with successful user adoption.
Responsible for migration of more than 2000 users to cloud.
Responsible for compatibility with D365 9.0 Standards for front-end and back-end
code.
Dubai Islamic Bank – Microsoft Dynamics CRM 2011
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Responsible for implementation of Sale and Marketing CRM Solution at Dubai
Islamic Bank which includes Call center integration , Marketing and Sale .
Responsible for Integration of CRM 2011 with NucleusSoft FinnOne for 2-way sales
synchronization through web services.
Responsible for daily migration of customer data from Oracle FlexCube, HPS Power
card, NucleusSoft FinnOne with the help of SQL server integration services.
Dubai Islamic Bank – Internet/Kiosk/Mobile Banking
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Responsible for implementation of Retail and Corporate online banking for internet,
mobile, and kiosk channels.
Responsible for integration with UAE gov wage protection system through batch and
file processing.
Integration was done with Bank middleware through web services and digital
signature security.
Sanofi- HealthCare Implementation
Sanofi is enterprise organization focused on developing Medical products that meet the health
needs of people against various avenues
Key Contributions:
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As a Senior project manager I was responsible for the requirement analysis, new changes, designing,
development, project management and deployment of the portal and their modules.
Responsible for identification and solution of all possible bottlenecks related to the functional and
technical phase of the project.
Responsible for execution of Agile methodologies scrum meetings, Sprint planning meeting,
Retrospective, Burn out charts, Sprint reports for product owner to ensure the reliable delivery of the
project within the due time and quality.
Responsible for client communication, team management, sprint meetings, burnout and cost estimation
charts for the project.
American School of Dubai- Odoo-ERP Implementation
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One of the Major educational institutions in Dubai, implementation of 14.0 and 15.0
Odoo/Open ERP was successfully established
Key Contributions:
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I am responsible for project requirements and documentation, software development and management
till delivery of each phase of the project.
Responsible for executing the overall Agile methodologies including Scrum, kanban and Hybrid.
As a Project manager i was managing the entire implementation of Modules with complete business
cycle as well through customization of all modules.
Responsible for client demonstration and tasks management and execution with the implementation
team.
M arketfy
Key Contributions:
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As a Senior Project manager I was responsible for project requirements and Gap Analysis,project
tasking, planning, development, behavioral driven testing, deployment and delivery of every feature of
the project.
Responsible for team management, task estimations, task planning and ensuring the implementation of
successful processes against new features and changes.
Responsible for Agile and Scrumban activities and delivery of each sprint with the help of sprint
backlog.
Responsible for client Communication for successful implementation and to achieve absolute quality
against new features.
Education
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MS (Software Project Management- National University of Computer and Emerging
Sciences (FAST)
BCS(Hons- Punjab University College of Information Technology
FSC- Intermediate- Forman Christian College Lahore
Career Skills and Technical Tools
Project Management:
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Expert on Agile Delivery Methodologies - Scrum, Kanban,Scrumban and SA Fe
Expert on People management, conflict resolutions and eager to provide optimum solution with Can do
attitude towards project and software team.
Expert for client support including Product Demonstration & Presentation, Business requirements
workshop, cross-selling of Product Features, System training to business users, assisting business
users in the verification of deliverables, Systems integration testing support, Analysis of system
bugs, Go-Live production support.
Experience in product wireframing tools i.e.
○ Balsamiq Mockingbird
○ Sketch etc.
Hands on with project management tools and strategies i.e.
○ Jira
○ Azure Devops
○ Baton
○ Asena
○ Redmine
○ Trello
○ Monday.com
○ AirTable
Certifications
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Scrum Master Professional
Microsoft Certified: Power Platform Fundamentals - Microsoft
Agile Certified Practitioner( 21 PDU Training)
References: Will be provided upon demand.
