S M Wahidul Haque

Experienced Customer Support Representative with five years of delivering exceptional service in fast-paced environments. Proficient in resolving customer inquiries, troubleshooting issues, and ensuring a seamless experience across various channels, including email, chat, and phone.

Demonstrated ability to exceed customer satisfaction goals while managing high volumes of interactions with professionalism and composure. Strong communication skills, both verbal and written, facilitate clear conveyance of solutions and foster rapport with customers.

Skilled in utilizing CRM tools such as Intercom, Salesforce, Chat2Desk, Novachat, and Slack, with a quick adaptability to new software and systems. Committed to positively representing your brand while providing prompt, efficient, and empathetic support.

Ready to enhance your customer experience and build lasting relationships with your clients.