S M Asifur Rahman Antu

S M Asifur Rahman Antu Customer Support & Sales Professional | Remote Dhaka, Bangladesh Open to International Remote Work Professional Summary Reliable and results-oriented Customer Support and Sales professional with 5+ years of experience working remotely with international clients. Strong background in customer service, telesales, lead generation, CRM handling, and data entry. Known for clear communication, problem-solving skills, and maintaining high customer satisfaction. Seeking stable remote opportunities with global companies. Key Skills           Customer Support (Inbound & Outbound) Telesales & Cold Calling Lead Generation & Follow-Ups CRM & Ticket-Based Systems Client Relationship Management Data Entry & Record Management Objection Handling Time Management & Multitasking Social Media Client Handling Remote Communication Tools Work Experience Manager & Client Handler Clone | August 2019 – Present     Managed daily operations and supervised team members Communicated directly with clients via Facebook and WhatsApp Maintained long-term client relationships and service quality Coordinated project delivery and ensured client satisfaction Customer Support Executive TopGaming | Present    Provided customer support through a ticket-based system Resolved customer issues and technical queries efficiently Maintained high customer satisfaction standards Data Entry Operator (Government Project) UNDP Project – Bangladesh Government | Aug 2025 – Dec 2025    Performed accurate data entry and database management Maintained data accuracy and confidentiality Followed government guidelines and strict deadlines Telesales Specialist (Australia – Janitorial Services) Liberationlink Solutions | Jan 2025 – May 2025    Contacted Australian businesses to promote services Generated leads and converted prospects into customers Updated CRM and handled objections professionally Customer Service & Sales Executive (USA – Digital Marketing) Vision Web PPC | Aug 2024 – Nov 2024   Communicated with US clients regarding digital services Assisted with client onboarding and support Telesales Executive ARN Tech (India) | Jan 2024 – Jul 2024   Conducted cold calls and sold service-based solutions Achieved daily and monthly sales targets Customer Relationship Officer Hello Tech Solutions (USA – MCA Loans) | Jan 2023 – Dec 2023   Contacted US business owners via cold calling Explained loan services and generated qualified leads Education Diploma in Marine Engineering Institute of Marine Technology | 2017 – 2022 | CGPA: 3.50 Secondary School Certificate (SSC) Rajbari Govt. High School | 2015 – 2017 | GPA: 5.00 Languages    English – Fluent Bangla – Native Hindi – Conversational Availability Immediate | Remote | International