S. Harshita

S. HARSHITA - |-| Noida, India | LINKEDIN-https://www.linkedin.com/in/sudarshanam-harshita-13a2a61b0/ Results-driven professional with a track record of success in Business Operations Management and related administrative roles such as Internship and Placement Coordinator. Adept at enhancing operational efficiency, implementing strategic initiatives, and driving organizational growth. Proven expertise in OPERATIONS, Data analysis, process optimization, and client services management. Demonstrated ability to lead cross-functional teams and deliver impactful solutions to complex business challenges. AREAS OF EXPERTISE Proficient in developing and executing strategic plans to optimize business operations, streamline processes, and achieve organizational objectives effectively. Strong leadership capabilities with a proven ability to inspire and motivate teams to achieve common goals, foster collaboration, and cultivate a culture of excellence and accountability. Skilled in building and maintaining strong relationships with clients, understanding their needs, addressing concerns, and ensuring high levels of satisfaction through proactive communication and problem-solving. Skilled in coordinating administrative tasks to support the department's operations. Experienced in assisting the team members with basic desktop tasks, including data entry and management. ● ● ● ● ● SKILLS ● ● ● ● ● ● ● ● Adaptability Flexibility Operations Management Process Improvement Effectiveness in handling multiple priorities Strong organizational Skills Human Resources Attention To Detail ● ● ● ● ● ● ● ● Team Leadership Client Relationship Change Management Communication Skills Presentation Skills Problem-Solving Time Management Conflict Resolution ● ● ● ● Performance Evaluation Training and Development Technology Proficiency Excellent communication skills, both written and verbal PROFESSIONAL EXPERIENCE Internship and Placement Coordinator May 2024 - Current Idea Warehouse As an Internship and Placement Coordinator, I successfully managed the OPERATIONS process of coordinating with various consultancies, and UK Based Companies to place candidates across multiple industries. My role involved liaising with consultancy partners and UK based companies to identify job opportunities, negotiating placement contracts for candidates. I streamlined the candidate tracking process, and improved communication between consultancies and candidates, resulting in a 30% increase in successful Interviews. Additionally, I organized job fairs and placement drives, engaging with over 50+ UK based firms to broaden the candidate pool and enhance placement success. Provide reporting, feedback, and hit rate analysis to understand data and propose improvement actions. Key Achievements: • Increased employer engagement by 30% through targeted outreach initiatives. • Improved operational efficiency by 20% by automating client tracking processes. • Enhanced cross-functional coordination by 15% through collaboration with departments and stakeholders. • Expanded partnering companies by 50% to offer diverse placement opportunities. • Mentored clients, helping 20% secure positions in their desired fields. • Improved employer and employee satisfaction scores by 40%, as measured through regular feedback surveys and follow-up evaluations. • Increased placement rate by 20% over two years, successfully placing Clients in various industries. Operations Data Analyst (Internship) March 2022- June 2022 Value Research In my role as an Operations Data Analyst at Value Research, I optimized operational workflows by implementing data-driven strategies that enhanced productivity by 20%. I streamlined data collection processes, ensuring 100% accuracy in reporting, which significantly reduced manual errors. By designing and automating performance dashboards, I provided real-time insights to key stakeholders, leading to a 15% improvement in decision-making efficiency. Additionally, I coordinated cross-functional teams, ensuring seamless communication and data alignment, resulting in a 25% reduction in project turnaround times. My focus on continuous process improvement and operational efficiency contributed to an overall 30% increase in team performance. Key Achievements: • Boosted data accuracy by 98% through meticulous verification and updates. • Processed and updated 150+ records monthly, ensuring efficiency and quality. • Cut data discrepancies by 40% with a structured validation process, ensuring the integrity of the data used for company analysis. • Improved data entry speed by 25% by streamlining the data input process through automation tools and optimized workflows. • Ensured 100% compliance with internal data management standards, conducting monthly audits to verify data consistency and integrity. • Collaborated with cross-functional teams to resolve over 100 data-related queries per quarter, enhancing the accuracy and reliability of operational reporting. Promoted to HR Operations Manager Intern Aug’21 – Sept’ 21 YE Community Achieved assigned target of recruiting candidates, posted intern positions, maintained candidate databases, conducted meetings, supervised staff, created offer letters, gained Managerial, English-speaking proficiency, Team player and team leading skills. Key Achievements: • Implemented a task management system, enhancing team productivity by 20% and ensuring 100% task completion within deadlines. • Conducted HR operations audits, leading to a 30% improvement in compliance with company policies and procedures. • Enhanced communication and collaboration by establishing integrated filing and communication systems. • Supported company growth and development through proactive OPERATIONS & administrative assistance and comprehensive support to senior management. Assistant HR Manager Intern July’21 – Aug’21 YE Community Achieved 90% target of recruitments overseeing tasks of selecting, shortlisting, and recruiting candidates and maintaining candidate databases gained interpersonal and Communication skills Key Achievements: • Managed scheduling and resource allocation for cross-functional projects, enhancing team productivity by 25%. • Implemented a performance tracking system, increasing employee feedback response rates by 30%. EXTRA CURRICULUM • Conducted career development workshops, aiding team members in improving operational efficiency. • Functioned as a Placement Coordinator in Job Fest organized in the college • Attended 2-days work shop of Operations field in trend MAJOR PROJECTS Project: Operations Process Optimization • Skills used: Team Collaboration, Administrative - Operations Improvement • Implemented a data validation system that improved the efficiency of data verification by 25%. Enhanced the accuracy of operations reports by conducting regular audits, which led to a 15% reduction in data discrepancies. Project: Data Verification and Update • Skills used: MS Office Applications- MS Excel, MS PowerPoint, MS Word, SQL Server • Verified and updated over 150 company records in the Value Research database, ensuring 99% data accuracy. Streamlined the data update process, reducing manual entry time by 20%, and improved the overall data quality for financial reporting. EDUCATION Asian School of Business- Bachelor of Business Administration | 2019 – 2022 Asian School of Business- Diploma in Personality Development and Corporate Communication| 2019 – 2021 TECHNICAL SKILLS MS Office Applications- MS Office, MS PowerPoint, MS Word, etc.