S Hanice Archer

SA SHANICE ARCHER-|- | Country Club Hills, IL 60478 Summary Results-driven sales and marketing professional bringing demonstrated record of progressive market share growth and sales accomplishment. Proactive manager and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers and expanding operations. Tenacious in pursuing new revenue streams and sales opportunities. Skills Effective customer upselling Staff training and motivation Team management Critical thinking Working collaboratively Microsoft Office Market knowledge Sales tracking Exceptional Negotiation skills Territory management Sales development Sales Forecasting Lead generation Market and competitive analysis Market intelligence Social media savvy Recruiting and hiring Key account development Rapport and relationship building Brand-building strategies Business development Marketing campaign management Competitive and Trend Analysis Customer Relationship Management (CRM) Campaign Management Experience Freelancer | Country Club Hills, IL Sales and Marketing Consultant 03/2020 - Current Consulted with clients to close sales, identifying decision-makers and facilitating paths to communication conducive to minimizing negotiation time. Learned and implemented strategies for upselling products and services and suggesting complementary products to maximize value of each transaction. Answered phone calls to main retail line to engage callers and encourage in-person visits by providing valuable product and service information. Executed marketing campaigns targeted towards meeting repeat business and referral objectives through continued engagement of past clients. Developed and implemented strategic marketing plans, sales plans and forecasts to achieve corporate objectives for products and services. Worked closely with clients to identify needs and challenges and provided solutions-oriented campaign themes. Evaluated leads obtained through direct referrals, lead databases and cold calling. Created sales volume reports to reflect overall business trends and business vertical trends. INSPIRED BY PURPOSE INC | South Holland, IL Sales and Marketing Manager 01/2017 - 04/2019 Contributed expertise to build successful marketing strategies, including direct, partner and social media approaches. Motivated and mentored employees to increase knowledge, skills and career potential within company. Integrated communications campaigns to create awareness, develop pipeline and bring in new customers. Managed canvassing strategies to generate appointments for outside sales team. Supported sales team members to drive growth and development. Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues. Contacted customers via phone and email to explore connections, offer services and cement relationships. Established sales goals and strategies that contributed to increased growth in sales and profitability. Cultivated strong professional relationships with suppliers and key clients to drive long-term business development. Implemented creative sales and marketing strategies to assist sales team with reaching targets. Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance. Managed employee payroll, hiring, termination, and training to ensure maximum productivity. Supervised and trained 40 employees on successful selling techniques. INSPIRED BY PURPOSE INC | South Holland, IL Inside Sales Manager 09/2014 - 01/2017 Communicated with repeat customers to build long-term relationships. Fielded customer feedback and complaints. Reported sales metrics to senior management and suggested improvements that could be made to increase the value of collateral. Collaborated with marketing and development departments for effective sales. Monitored employee productivity and motivated team to meet daily goals. Managed team of five sales specialists that contacted partners through phone calls, emails, mailings, faxes and seminars to communicate company initiatives. Worked with marketing department to prepare campaigns for lead generation. Supported sales team members to drive growth and development. Contacted customers via phone and email to explore connections, offer services and cement relationships. Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues. Inspired By Purpose | South Holland, IL Appointment Se er 09/2011 - 09/2014 Scheduled and confirmed appointments. Provided exceptional customer service through effective telephone communication and follow-ups. Managed more than 100 outbound calls per day. Contacted previous and potential clients to offer services and products to suit needs. Managed large volumes of daily outgoing calls while adhering to predetermined quotas. Milestone Realty | Ma eson, IL Sales and Marketing Representative 01/2011 - 10/2011 Handled customer inquiries promptly and efficiently, serving as pointof-contact between teams and departments for consistency. Developed positive relationships with new and existing customers, leading to increased sales opportunities. Performed data entry and market research and maintained databases. Created CRM software tracking and analysis reports, training new employees on software programs. Learned and implemented strategies for upselling products and services and suggesting complementary products to maximize value of each transaction. Education and Training EVERST UNIVERSITY BACHELORS in BUSINESS ADMINISTRATION 01/2014 SAINT XAVIER UNIVERSITY ASSOCIATES in BUSINESS ADMINISTRATION 01/2012 CERTIFICATION IN BUSINESS CONSULTING 01/2015 IAP CAREER COLLEGE CERTIFICATION IN SOCIAL MEDIA MANAGEMENT SEPT 02/2015 IAP CAREER COLLEGE CERTIFICATION IN MOTIVATIONAL SPEAKING SEPT. 01/2015 References REFERENCES Furnished upon request Certifications Salesforce Google Anaylytics