S.B.V.N.A.Kumari
Email :-Mobile : -
About 6.5 years of experience in the field of VMware/windows administrator and ITIL process in IT
industry with expertise in data products and Data protection management using Commvault backup tool. Thrives in
a customer focused, multi-site environment. Always meets client demands and develops good long-term customer
relationships.
Technical skills & Tools:
Office & Support Tools
x64/x86 Microsoft Windows server 2008 R2, 2003R2, 2000, Microsoft
Windows 7, Vista and XP, Basic Linux commands.
VMware ESXi5.0,5.5&6.0, Bladelogic, VERITAS cluster management,
Microsoft Cluster server management , Symantec Endpoint Protection
,Basics of Power shell 3.0,Knowledge on AWS cloud servies.
Cherwell Service management , CA service desk, MS Office 2007/2010 and
Open Office 3.0
Backup Tools
Commvault 9.0 & 10.0, Vranger Pro & HP data protect backtool.
Remote Administration
Dell DRAC,Dell KVM ,Remote Desktop Connection, Symantec PC Anywhere.
Server Monitoring &
Management
VR Ops 6.6, DELL OMSA and DELL OME, Nimsoft monitoring tool.
Hardware
Dell & HP servers, Cisco UCS , All Intel based Desktops & Laptops, Printers.
Operating Systems
Technologies
Certifications:
VMware certified professional 5.5 – Data center virtualization
MCSA - Windows server 2012.
ITIL V3 Foundation.
Attended the VMware ICM training from authorized VMware technologies.
Microsoft windows 7 administration.
Commvault Core Fundamentals.
Work Experience
Project Information#
Organization name
Designation
Period
Client name
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Cognizant technology Solutions, Chennai.
Technical Lead
Dec 2015 – Jan 2018
Western Union
VMware Administrator, L2 server support.
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Technology & Tools Administered: ESXi5 & 5.5, VRops 6.6, vSphere Client, Cherwell Service management.
Roles & Responsibilities:
Managing & Maintaining ESXi Servers through vSphere Client and vCenter server.
Installing, troubleshooting and managing ESXi hosts using Cisco UCS.
Work on adding and extending storage to the ESXI hosts.
Troubleshooting host level issues via SSH and KVM console.
Patching of ESXi server / vCenter using update manager.
Configure syslog utility on vCenter server.
Creating and managing virtual machines and installing VM Tools into VMs.
Creating and managing VM Ware cluster. Enabling HA and DRS features in a cluster.
Addition of RAM, hard disk space and vCPU for virtual machine as per the request through
change management process.
P2V and V2V conversions by using VMware Converter.
Moving VMs from one LUN to another LUN using Storage vMotion.
Working on snapshot related issues.
Performing Snapshots, Cloning and migrations
Creating templates from VM and deploy VM from templates and allocate resources.
Root Cause & System Log Analysis and reporting.
Troubleshooting problems with the help of Event Logs.
Manage task, events and alarms.
Security hardening and Monitoring of VMs & ESXi servers (CPU, Memory, Disk, Network
Utilization) for Security Compliance.
Raising a case with VMware and coordinating with them to find the root of vCenter, host and
VM related issues.
Manage users, groups, permissions and roles in vCenter server.
Installed and configured vRops and connected to vCenter instance. Upgraded vRops from
previous version to latest 6.6.
Analyze and troubleshoot VMs, ESXi and data store issues using vRops 6.6
Create dashboard and custom reports using vRops.
Organization name
Designation
Period
Client name
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Tata consultancy services, Chennai.
System Engineer
Nov 2012 – Dec 2015
Moneygram International
VMware/ Windows Server & Backup Administrator, L2 server support
Technology & Tools Administered: ESXi5 & 5.5, Bladelogic, Dell OME, Nimsoft monitoring tool, CA service desk
ticketing tool, Commvault, Vranger Pro.
TECHNICAL DETAILS
VMware:
Managing VMware infrastructure environment with 60 plus ESXi servers, 1500 plus virtual
machines.
Responsible for uptime of ESXi and Windows servers/virtual machines.
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VM Servers build & rebuild (Deploying the New VM from the Template and Cloning an Existing VM)
as per the client request through change management process.
Creating and managing virtual machines and installing VM Tools into VMs.
Manage VM's using VMware virtual center.
Installation and configuration of virtual machines in an Enterprise SAN and NAS environment.
Configurations of Virtual switches and network connections.
P2V and V2V conversions by using VMware Converter.
Performing Snapshots, Cloning and migrations
Creating templates from VM and deploy VM from templates and allocate resources.
Moving VMs from one LUN to another LUN using Storage VMotion.
Configuring alarms.
Root Cause & System Log Analysis and reporting.
Troubleshooting problems with the help of Event Logs.
Manage task, events and alarms.
Adding a New Virtual Disk and Extending existing Virtual Disk Hard Disks.
Security hardening and Monitoring of VMs & ESXi servers (CPU, Memory, Disk, Network Utilization)
for Security Compliance.
ESXi patch management through update manager.
Creating and managing VM Ware cluster. Enabling HA and DRS features in a cluster.
Windows :
Technical support of Operating System (Windows server 2003/2008)
Identifying root cause for Application functional and Windows Updates issues by checking Event
Viewer, log files and solving them.
Incident Management and resolving Incidents based on SLAs.
Implementing changes based on the change management process.
Handling virtual and physical servers through Remote console.
VERITAS Cluster administration for the SQL failover cluster servers disk management.
Antivirus Management (only for Servers) for Security Compliance.
DFS management for file shares.
Backup Management for the virtual servers using Vranger tool.
Vendor Management for Hardware / Supported Software’s
Monthly Windows servers patching using Bladelogic tool.
DNS Management (Records management for windows)
Performing service requests for the new server builds and monitoring as per the client
requirements.
Solving incident tickets related to disk space issue , High CPU usage, memory usage and Performed
various troubleshooting and maintenance operations in Windows Server environments.
Installed of latest versions of Operating Systems on demand, per requirements of the clients.
Backup:
Handled Commvault 9.0 &10.0R2 versions for US based client.
Scheduling and monitoring of jobs in Commvault.
Solving incident tickets related to backup job failures and restorations.
Performing service request for adding new server to backup schedule and de-commission.
Performing regular backup service activities on a regular basis.
Carried out regular review of Backup policies and procedures.
Periodic report generation for backup and recovery processes.
Prepared technical documentation for Commvault.
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Audited backup and recovery processes.
Backup agent installation.
Previous Project information #
Organization name:
Client name
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Period
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Tools used
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Highlight
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Tata consultancy services, Chennai.
TCS Internal
Oct 2011- Nov 2012
Symantec PC Anywhere, MSoffice 2007/2010,Open Office 3.0.
System administrator.
Responsibilities:
User creation, rights assigning and managing security groups and profiles in AD
Creating email account & managing access rights in exchange servers
User network share data access and administration.
Client applications database access and administration.
Monitoring backup, antivirus software & security patches.
Work experience:
Windows & Backup Server:
Monitor and Manage Windows 2000, 2003 servers and responsible for L1 tickets.
User rights assigning and managing groups and profiles.
Implementing group policy in active directory
Shadow Copy and Managing Backups
Software Deployment by group policy
Responsible for Backup monitoring, failures and restoring files
Perform regular backup service activities on a regular basis using HP data protect.
Desktop:
Handling windows OS XP,Vista,Win7 & 8
Assembling systems & laptops
Installing operating systems and application software’s.
Troubleshooting desktops & laptops hardware and technical issues
Wireless network configuring and LAN architecture.
Configuring & supporting mail client Ms Outlook Exchange & Exchange online
Supporting virtual private networks (VPN) and remote desktop troubleshooting.
Configuring and supporting network laser jet printers
Making LAN, work group, Domain connections
Data backup & recovery
Network File sharing and NTFS permissions.
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Academic Qualifications:
Qualification
B.Tech (EIE)
Intermediate
SSC
University\Board
ACHARYA
NAGARJUNA UNIVERSITY
BOARD OF INTERMEDIATE
PUBLIC EDUCATION
BOARD OF SECONDARY
EDUCATION
Institution
V.R.siddhartha
engineering college
Sri chaitanya junior
college
Year of passing
% Obtained
2011
84.5
2007
92.3
ZP H high school
2005
85
PERSONAL PROFILE:
Name
Father’s Name
Mother’s Name
Date of Birth
Nationality
Marital Status
Sex
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BVNA Kumari .Sannidhi
Mr.Srinivasa vinayaka
Mrs. Lakshmi
17th JULY 1990
Indian
Married
Female
I hereby declare that all the above details are true and authentic and best of my knowledge.
S.B.V.N.A.Kumari
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