REGIDOR, RYZIE
KRISZHIEL E.
SKILLS
CONTACT
PHONE:
(-
ADDRESS:
Manila, Philippines
EMAIL:-LinkedIn:
www.linkedin.com/in/ryzie-regidor
PERSONAL PROFILE
Aspiring virtual assistant with nearly
three months of Customer Service
experience resolving complex
customer inquiries and proven
communication skills, looking to
expand my knowledge and use my
basic design skills to help your
organization improve profitability.
AREAS OF EXPERTISE
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Canva Creations
Basic Video Editing
Google Workspace
Microsoft Office
Inbox Management
CERTIFICATES
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General VA Certification
Virtual Executive Assistant
Certification
Social Media Management
Certification
Basic WordPress
Certification
Email Management
• Configure alerts, rules, and filters based on your requirements
and preferences
• Proficient in reviewing emails for grammar and spelling
• Capable of creating email templates with graphics
• Ensure timely and accurate email communication
Data Presentation, Editing, and Research
• Skilled in creating powerful Microsoft PowerPoint presentations
and Microsoft Excel spreadsheets
• Expertise in using Canva
• Adept in editing videos using Filmora and InShot
• Outstanding at research and administrative duties
• Has exceptional attention to detail
Social Media, Calendar, and Project Management
• Good at managing many social media accounts, including
Facebook, Instagram, and LinkedIn
• Excellent at scheduling posts across several platforms
• Capable of keeping track, updating, and organizing to-do lists
• Excellent in using Google Calendar and Trello
PROFESSIONAL EXPERIENCE
Company Name: Teleperformance
Address: Manila, Philippines
Position: Customer Service Representative – Non-Voice
Inclusive Dates: 2021- January 2022
Main Task
• Assisting customers' concerns to obtain payment, deliveries, and
discounts through email for better customer satisfaction
• Keeping records through Microsoft Excel
• Communicating through Microsoft Teams and Outlook
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Following schedules and knowledge to handle corporate tools
specifically, Salesforce
EDUCATION
Currently taking Bachelor of Science in Hospitality Management
