RYFIE AIDIT ATAMOSA
CUSTOMER SERVICE REPRESENTATIVE
PROFILE
CONTACT
I am a dedicated Customer Chat Support with experience in
achieving tangible results and cross-team collaboration.
Proactive and excited to partner with like-minded individuals to
Purok Kawayan, Pagadian City, Philippines
achieve goals.
(--
WORK EXPERIENCE
Customer Chat Support
EDUCATION
Originality.ai, January 2024- October 2024
• Maintained comprehensive records of customer interactions,
Bachelor of Science in Social Work
Southern Mindanao Colleges-
feedback, and resolutions for quality assurance.
• Handled multiple chat simulataneously, prioritising tasks for
maximum productivity.
Collaborated with cross-functional teams to ensure client requests and
SKILLS
suggestions are met
Handled customer disputes and process refunds if necessary
• Customer Service
Expert
• People Management
• Customer Support
• Needs Assessment
• Effective
Communicator
• Technical Issues
Analysis
• Data Entry
