Ryan Wong

RYAN G. WONG Virtual Assistant Social Media Manager Email Marketing Specialist WORK EXPERIENCE Retail Supervisor PERSONAL BACKGROUND I am a Virtual Assistant that specializes in Social Media Management & Marketing and Email Management & Marketing. I have over 5 years experience in Sales as Retail Supervisor, providing excellent customer support and building customer loyalty. MAC Cosmetics Philippines | November 2017 to Present - Maintains a harmonious and cooperative work environment through team building and motivation - Administer all training programs for selling skills, customer service and product knowledge - Resolves customer issues and request in an efficient manner - Utilizes Customer Database for product launches and service appointments Events Artist PROFESSIONAL SKILLS - Retail Sales Management Retail Operations Teaching English Tutoring English Proofreading Instagram Marketing MAC Cosmetics Philippines | July 2016 - October 2017 - Represented the Brand in press and corporate events - Conducted workshops about latest trends to customers, influencers, and the press Retail Makeup Artist MAC Cosmetics Philippines | July 2014 - June 2016 - Worked with team to attain individual and store sales goals - Delivered excellent service to customers Teacher INTERESTS/OTHER SKILLS - Digital Marketing - Social Media Content Management - Social Media Marketing - Facebook Marketing - Twitter Marketing - LinkedIn Marketing - Pinterest Marketing - Email Handling and Management - Email Marketing Ateneo de Davao Junior High School (2007 - 2014) Christian Colleges of Southeast Asia (2006 - 2007) - Created lesson plans and taught those plans to the class - Tracked student progress and presented the information to parents - Created tests, Managed students inside and outside of classroom EDUCATION BACKGROUND San Pedro College Bachelor of Science: Major in Biological Sciences | Batch 2001 GET IN TOUCH WITH ME University of Mindanao Earned Education Units | 2004 Phone: - Mobile: - Email:-Website: https://rywong5178.wixsite.com/socialmediamanager Facebook: https://www.facebook.com/ryanwongvirtualassistant/ Instagram: @ryan_g_wong INTERES LinkedIn: https://www.linkedin.com/in/ryanwongvirtualassistant/ "Building brands with purpose and passion." COURSES / TRAININGS / WORKSHOPS ATTENDED Freelance General Virtual Assistance Course Filipino Virtual Assistance Academy Social Media Marketing Course Filipino Virtual Assistance Academy