Ryan Paul Talon

Ryan Paul A. Talon Poblacion 1, Lebak Sultan Kudarat - |-Objective To obtain my goal and be able to use my knowledge and skills while continue learning. Experience Graphic Designer/Layout Artist W-Link Prints & IT Solutions Oct 2018 - April 2024 • • • • Graphic and Video Editor ( Adobe Photoshop, Adobe Illustrator, Corel Draw, Canva.) Tarpaulin, Canvas, Signages, Sintra board, T-shirt Printing (Digital and Screen Process), and etc. Computer Technician (Hardware & Software) Printer Repair services IT Personnel SDT CORE Inc. Feb 2018 – Sep 2018 • Graphic and Video designs ( Adobe Photoshop, Adobe Illustrator, Corel Draw, Canva, and etc.) • Configure Hardware, devices, and software to set up workstations for employees. • Managed hardware and software inventory, ensuring timely updates and replacements as needed. • Maintain servers and systems to keep networks fully operational during peak hours. • Provide exceptional customer service by promptly addressing problems reported by end users. Information Technology Specialist Sphynx Contact Solutions Jan 2016 – Jan 2018 • Configure Hardware, devices, and software to set up workstations for employees. • Managed hardware and software inventory, ensuring timely updates and replacements as needed. • Maintain servers and systems to keep networks fully operational during peak hours. • Provide exceptional customer service by promptly addressing problems reported by end users. • Configure Hardware, devices, and software to set up workstations for employees. • Graphic and Video designs ( Adobe Photoshop, Adobe Illustrator, Corel Draw, Canva, and etc. Customer Support Datstech Contact Solutions/E-southwave Contact Solutions Apr 2012 - Dec 2015 • Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible • Customer and Technical Support • Phone/Email/Chat Support • Customer Service Representative • Appointment Setter • Cold Calling • Data Entry Trainings Virtual Assistant Training CLAIRVOYANCE September 2024 • Admin Virtual Assistant • Social Media Manager • Data Analyst • Data Entry • Appointment Setter • Cold Calling Education STI College of Cotabato City Associate in Computer Technology- Skills Administrative Virtual Assistant, Data Entry, Appointment Setter, Cold Calling, Customer Support, Technical Support, Phone/email/Chat Support, E-commerce,Computer services (Desktop/Laptop), Troubleshooting Network, Hardware/software installations, Wifi installations/maintenance, Ms Office, Dialers/Vicidial PBX Network infrastructure, Inbound calls, outbound calls. Photo/Video editing, Google Suite, Monday.com, Calendly, HootSuite, Trello, Salesforce, Ring Central, and etc. Languages English Tagalog Emergency Contact Person: April Leah Talon Wife- Character reference Ryan Pendon ESL Teacher RareJob Philippines Inc.-Amirkhalid Hushin Operations Manager Sphynx Contact Solutions-Arnel Sarausa IT Support Sphynx Contact Solutions/TeleSync-