RYAN PAUL D.
COOTAUCO
Infusionsoft Marketing Automation Specialist
PERSONAL
INFORMATION
January 1, 1984
Campanilla Street, City Park Subdivision,
Lipa City, Batangas 4217
CONTACT
--Skype id: ahente12
SKILLS
TOOLS
• Manage marketing automation
•
and 3rd party integration
•
•
• Building products and order
•
forms
• Testing and assure quality assurance •
of new and existing campaigns
•
• Basic Video Editing
•
• Landing Page Creation
•
• Technical Support and
•
Customer Service
•
• Email Management
Infusionsoft
Clickfunels
Leadpages
Microsoft Office
Integromat
Wordpress
Infusionsoft
Zapier
Zoom
Shopify
OBJECTIVE
To join an organization where I can use
my skills effectively and productively
WORK EXPERIENCE:
May 2021 - Present
Infusionsoft Support Engineer, The Business Catalyst
- Build Campaign Automations in Keap, Zapier and Integromat
- Test/Troubleshoot Automations issues
EDUCATION
-
BATANGAS STATE
UNIVERSITY
Alangilan, Batangas City Bachelor
of Science in Electronics and
Communications Engineering
-
BATANGAS STATE
UNIVERSITY
Alangilan, Batangas City Bachelor
of Science in Electronics and
Communications Engineering
-
DE LA SALLE LIPA
National Highway, Lipa City
Dec 2020 – Feb 2021
Business Automation Specalist, NEF
- Helps CEO with implementing business automation process/workflows
using Integromat and/or Zapier
- Works on API implement when necessary or if the built-in modules are
inadequate
- Testing and Troubleshooting
Oct 2018 – Oct 2020
Marketing Automation and Systems Specialist, Journey Point
Marketing Automation and CRM Management (Infusionsfot)
Sep 2016 – Feb 2017
Data Entry, ETC Products
Download inventory sheets of products of different companies and upload them
to filezilla
April 2016 - December 2017
Virtual Assistant (homebased), Canonbury Publishing
Provides administrative management assistance. Upload blogs on Wordpress
sites. Creates eletter. Does online research and data entry. Basic SEO and
keyword research.
Dec 2014 – Feb 2016
Helpdesk Technician, Stefanini | GT Tower, Ayala Avenue, Makati
Provides portal assistance for online students and instructors. Provides password
reset. Assisted in installing microsoft office and submitting their assignments
online. Manages tickets submitted by students and teachers and regularly reply
to them via ticket, email or phone call.
May 2013 - March 2014
Technical Support Representative, Covergys | North Gate Alabang, Muntinlupa City
Provides mobile phone support for Optus Customers. Provides follow up
customers via phone call or email to check if issue has been resolved.
Nov 2006 – May 2011
Technical Support Representative, Advanced Contact Solutions | SM City
Lipa Provided internet troubleshooting support for Verizon DSL customers.
