Ryan Panashe Gawani

Ryan Panashe Gawani PROFILE I am a detail-oriented and adaptable professional with a strong interest in office administration, organizational resilience, and business continuity. With a background in remote administration and revenue cycle management (RCM), I have developed the ability to maintain smooth, efficient operations, even in high pressure environments. My experience includes supporting teams through complex challenges by analyzing risks, improving workflows, and documenting critical administrative processes. I thrive in roles that require strong organization, clear communication, and cross functional collaboration. I am passionate about creating structured, reliable support systems that keep teams prepared, connected, and confident. EMPLOYMENT HISTORY May 2024 - Present Revenue Cycle Management Specialist, Akeso Oral Surgery. Unites States Delivered consistent and responsive support to patients and clients, ensuring reliable service delivery and maintaining operational continuity in a high-volume, fast-paced healthcare environment. Recognized for maintaining service quality during periods of staffing shortages and system changes. Upheld strict patient confidentiality and full HIPAA compliance, actively contributing to regulatory resilience and minimizing compliance-related risks across all administrative processes. Managed insurance claim submissions with precision and timeliness, consistently achieving a high first pass acceptance rate. Proactively identified trends in delayed or denied claims, conducted root cause analysis, and collaborated with billing and clinical teams to implement sustainable resolutions, reducing claim rejections by over 20% within six months. Accurately calculated patient intake and care costs, ensuring clean and audit ready financial records. Played a key role in reducing billing discrepancies and improving reporting accuracy, contributing to informed decision-making across clinical and finance teams. May 2022 - April 2024 Administrative Assistant, Zandile Ndlovu (Media Personality) Harare Coordinated and supported high visibility promotional events such as press conferences, exhibitions, and tours, ensuring seamless execution and proactive contingency planning for unexpected disruptions. Drafted and delivered engaging written content and visual presentations for social media, supported crisis and routine communications to uphold message consistency and clarity. Developed strategic plans to strengthen brand reputation and public trust, aligning messaging with organizational goals and risk considerations. Maintained detailed records of campaign progress, budgets, and timelines, contributing to operational transparency and accountability across multi‑stakeholder initiatives. Kept internal teams and external partners regularly informed of developments, demonstrating strong stakeholder engagement and timely communication. April 2021- Dec 2021 Junior Administrative Coordinator, City of Harare Harare Ensured timely and accurate processing of requisitions, directly supporting uninterrupted departmental operations and contributing to procurement continuity. Communicated critical program updates, policies, and operational procedures to employees, government bodies, and external stakeholders, demonstrating effective coordination and internal/external liaison. Prepared and distributed internal communications including memos, emails, and presentations; facilitated financial processing by organizing cheque orders, ensuring transparent, traceable, and compliant documentation (report writing, presentation creation, spreadsheet preparation) . Conducted routine stock counts and maintained detailed stock registers, contributing to resource planning, inventory control, and early identification of supply chain risks, supporting departmental compliance and operational integrity. Consistently upheld the highest standards of ethics, confidentiality, and integrity, essential for managing sensitive correspondence and maintaining trust with internal teams and external partners. EDUCATION AUG 2022 - SEPT 2024 Harare University of Zimbabwe Master of Science in International Trade & Diplomacy My experience enables me to approach data entry and administrative tasks such as document handling, vendor coordination, and compliance tracking, with a global, detail oriented mindset. Whether processing records, supporting HR data management, or ensuring adherence to internal policies, I bring a high level of contextual awareness and organizational resilience. These qualities are essential in environments shaped by international regulations and operational complexities. My ability to anticipate challenges, maintain data accuracy, and coordinate effectively across departments supports smooth, compliant, and efficient office workflows. AUG 2018 - JUNE 2022 Africa University Harare Bachelor of Sceince Honours in Public Administration & Management Through my academic training, I’ve developed a strong foundation in organizing and managing data driven systems, implementing clear administrative procedures, and allocating resources effectively, skills that are essential to efficient and resilient office operations. Whether entering and validating data, supporting HR-related documentation, or ensuring consistency across departmental records, I apply a structured, detail oriented, and policy aware approach that enhances accuracy, workflow efficiency, and long term organizational readiness. TECHNICAL SKILLS & TOOLS REMOTEOPERATIONS MANAGEMENT MICROSOFT OFFICE (WORD, EXCEL, POWERPOINT) SKILLFUL TRELLO DATA ANALYSIS & REPORTING EXPERT SENSEI CLOUD EXPERT BEGINNER ASANA BEGINNER ECCTIS English Language Profeciency Statement -CEFR LEVEL C1 Certified Revenue Cycle Management Specialist -Support DDS HIPPA Compliance Certification. -Black Tallon Academy LANGUAGES EXPERT RISK & IMPACT ASSESSMENTS STAKEHOLDER COORDINATION CERTIFICATIONS EXPERT English Native Speaker SKILLFUL