Ryan Lucero

RYAN GLORIA LUCERO Puerto Princesa City, PH 5300 |-| (- / (- | www.linkedin.com/in/ryan-lucero-b/ EXECUTIVE ASSISTANT | ADMINISTRATIVE ASSISTANT Proactive, highly organized, and dedicated professional with over 12 years of experience in Philippine local government, including nine years in executive-level administrative support. Expert in managing schedules, coordinating high-level meetings, and maintaining smooth office operations with discretion and efficiency. Adept at handling confidential communications and optimizing administrative workflows to boost productivity. Concurrently served as the agency’s Social Media Manager, leading digital communications, crafting engaging content, and executing outreach strategies that enhanced public engagement and transparency. Skilled in stakeholder coordination, multitasking across priorities, and leveraging digital platforms to effectively communicate government programs and initiatives. CORE COMPETENCIES. Detail-oriented | Administrative Support | Creativity | Analytical Skills | Organizational Skills | Flexibility | Adaptability | Strong Communication Skills | Executive Assistance Support | Personal Assistance | Community Relations | Strategic scheduling | Communication & liaison | Confidentiality & discretion | Problem-solving & adaptability| Project coordination | Excellent written and verbal communication | Discretion and confidentiality | Time Management and Multitasking | Problem-solving and adaptability | Customer Service Orientation |Social Media Strategy | Content Creation | Content Trends | Reels | Social Media Engagements | Product Promotions | Campaign Strategies | Content Optimization | Strong Video Editing Skills | TECHNICAL SKILLS Facebook | YouTube | Instagram | TikTok | Canva | CapCut | Adobe | OneDrive | Dropbox | Zoom | Teams | Slack ChatGPT | Copilot | MS Office 365 | Microsoft Office Suite (Word, Outlook, PowerPoint, Excel, Sheets, Sharepoint) PROFESSIONAL EXPERIENCE EXECUTIVE ASSISTANT / SOCIAL MEDIA MANAGER | CITY GOVERNMENT OF PUERTO PRINCESA | Palawan, PH | July 2016 – June 2025 Keeping an organization running smoothly by providing high-level support to executives and senior managers. Provided administrative, technical, and logistics support through operational management, ensuring seamless organizational workflow. Generating and crafting contents for posting on the Social Media platforms of the organization. • • • • • • • • • • • • • • Managed schedules and calendars for senior staff, including setting appointments and coordinating meetings. Provided strong administrative assistance, ensuring efficiency in fast-paced, high-pressure environments. Implemented strategic management systems to alleviate executive workload, enabling greater focus on key responsibilities. Handled communications, such as answering calls, responding to emails, and drafting correspondence on behalf of executives. Organized meetings and events, including preparing agendas, taking minutes, and arranging logistics. Maintained records and databases, ensuring information is accurate, confidential, and well-organized. Drafted reports, memos, and presentations with accuracy and professionalism to support decision-making and policy implementation. Handles sensitive information with the highest level of professionalism, ensuring security and trust in executive operations. Prepared reports and presentations, often using tools like Microsoft Office or Google Workspace. Coordinated travel arrangements, including booking flights, accommodations, and creating itineraries. Supervised office operations, such as managing supplies, supervising junior staff, and ensuring compliance with company policies. Designed compelling posts, reels, videos, carousels, and stories using Canva and CapCut, effectively boosting digital engagement. Served as the lead contact across all platforms, ensuring timely, responsive, and professional engagement with online audiences. Monitored industry and social media trends to produce timely, relevant, and engaging digital content. ADMINISTRATIVE ASSISTANT | PROVINCIAL GOVERNMENT OF PALAWAN | Palawan, PH | July 2013 – June 2016 Experienced and detail-oriented, handled communications, and organized documents to ensure efficiency and smooth office operations. Provided scheduling support, coordinated meetings, and assisted teams with daily tasks. Maintained records, responded to inquiries, and solved problems swiftly to facilitate seamless workflow. • • • • • • • • • • • Managed schedules and calendars for senior staff, including setting appointments and coordinating meetings. Handled communications, such as answering calls, responding to emails, and drafting correspondence on behalf of executives. Organized meetings and events, including preparing agendas, taking minutes, and arranging logistics. Maintained records and databases, ensuring information is accurate, confidential, and well-organized. Prepared reports and presentations, often using tools like Microsoft Office or Google Workspace. Coordinated travel arrangements, including booking flights, accommodations, and creating itineraries. Supervised office operations, such as managing supplies, supervising junior staff, and ensuring compliance with company policies. Designed compelling posts, reels, videos, carousels, and stories using Canva and CapCut, effectively boosting digital engagement. Served as the lead contact across all platforms, ensuring timely, responsive, and professional engagement with online audiences. Monitored industry and social media trends to produce timely, relevant, and engaging digital content. Assisted in budget and procurement processes, supporting financial transactions by processing purchase orders, invoices, and financial reports with accuracy and compliance. EDUCATION & PROFESSIONAL DEVELOPMENT MASTER IN DEVELOPMENT COMMUNICATION | University of the Philippines – Open University|- (Undergraduate) BACHELOR OF LAWS | Palawan State University | Palawan, PH |- (Undergraduate) BACHELOR OF ARTS IN MASS COMMUNICATION major in BROADCAST | Palawan State University | Palawan, PH | April 2013