Ryan Leonard Simmons

 Ryan Simmons -linkedin.com/in/simmonslryan College Park, GA 30337 PROFESSIONAL EXPERIENCE House Attendant Hilton Atlanta Airport (Hilton-now owned by HEI Hotels & Resorts), March 2019-Present Taking care of daily guest requests assigned from supervisor, front desk, and security-bringing items (robes, towel sets, cleaning/vacuum room, and other duties) to guests. Stripping hotel rooms daily, emptying trash/dirty linen into the chutes on various floors, and assisting fellow housekeepers with duties Mop and sweep floors and ice machines rooms from 17th floor to 3rd floor. Emptying trash bin into the Trash bin outside throughout the shift. Warehouse Picker Order Selector Keurig Dr. Pepper (Dr. Pepper Snapple Group), August 2018-February 2019 Picked products by matching numbers and product descriptions using voice audio headset. Hand stacks cases of product weighing up to 50 pounds repetitively from floor to pallets throughout shift. On 12-14-18, 1,036 beverage product cases were picked during shift from 2 P.M. to 1 A.M. Placed products in a defined stacking pattern onto the pallet. Reported all product discrepancies or quality issues to supervisor including damaged products, wrong store number, equipment issues, etc. Completed daily duties including picking up all trash from the aisles, cleaning my assigned aisles each night after finished picking for the day, and other duties. Busser Levy’s Restaurants at Mercedes-Benz Stadium for AMG Lounge, March 2018-August 2018 Resolved guests needs and requests including the needs of the staff and followed instructions and procedures. Paid extreme detail to the work area around me like bussing the tables that the staff missed and picking up on things they may missed. Interacted with guests during game day events, resulting in satisfied guests being taken care of by myself and other team members during the game. PM Steward St. Regis Atlanta, Atlanta, GA, July 2016–August 2017 Returned to a previous position. Nominated for Astor Star of the Month in October 2016. Trained newly employees in the and temp workers on performing essential tasks during the PM shifts including any tasks needed for banquet events and day to day operations, leading to successful shifts. Assisted Stewarding Supervisor with polishing silverware, participating in plate ups in main kitchen during events, and assisted other stewards and other departments in daily tasks. Washed dishes-including silverware, pots, and pans and polished plates. Completed pull sheets for weekly events.  Technical Support Representative CGS, Peachtree Corners, GA, February 2016-March 2016 Diagnosed customer’s hardware issues. Provide technical support and solutions for Lenovo products for customers. Steward St. Regis Atlanta, Atlanta, GA, April 2009-February 2016 Worked as a Steward in Stewarding department. Nominated twice for Astor Star of the Month for bespoken service to customers. Setting up Café Sabu on week nights. Completed pull sheets on weekly banquet events. Washed dishes, including pots, pans, and silverware. Back of the House Steward Aramark (Suntrust Club at former Turner Field) Atlanta, GA, March 2008-September 2008 Washed dishes, took trash out, and other duties. Helped Head Chef with light food preparation for daily events. SKILLS Ability to multitask and working well with supervision. Ability to work well in a team environment and independently Strong verbal and written communication EDUCATION Technical Certificate, PC Repair and Network Technician-Network Administration, 2014 • Georgia Piedmont Technical College, Clarkston, GA Skills: Writing, English, Flexibility, Microsoft Word, Time Management, Organizational skills, Windows 7, Problem-Solving, Employee Training, Leadership, and Communication