Ryan Latayada

Career Summary Independent Contractor with over 3 years working experience as a General Virtual Assistant and Social Media Manager 4 Years Customer Service Specialist in Business Process Outsource Industry 4 years accumulated experience in Human Resources as HR professional and Recruitment Specialist 2 Years in Foreign Language Training and Tutorial General Virtual Assistant & Social Media Manager Mummys Fertility & Mummys Massage (Singapore) (March 2019- Present) The Stretch Room (Singapore) (November 2020- Dec 2021 VA PORTFOLIO Bengkung Belly Binding (US) ( July 2021-Dec 2021) Workspaceco (Australia) ( July 2021-January 2020) Certificates & Trainings Social Media Marketing Programming Hub | Completed Sep 2021 Digital Marketing Course Programming Hub | Completed Sep 2021 Proofreading and Editing Course Center of Excellence | 2021 Canva Graphic Design Masterclass Udemy |Completed May 2021 Freelance Writing Course Udemy |Completed May 2021 Wordpress and Marketing Course Coursebelt | Completed August 2020 Basic Course in Social Media Marketing Social Media Managers PH | Completed July 2020 Virtual Assistant Training Focusing on Social Media Management Elevate Tutoring PH | Completed March 2020 Skills Administrative Communication Computer Data Management Data entry Social Media Management and Marketing Content Writing Website Management WordPress Website Creation (Basic) Basic Design and Creatives Proofreading and Editing SEO Tools and Platforms Used Google Suite Microsoft Suite Loomly Creator Studio Trello Click up Asana Canva Wordpress Simplybook.me Wave App Mailchimp Mailerlite Zoho CRM Twilio Voicerules Zoiper Calendy Tasks and Responsibilities: responding to emails, chats, and phone calls scheduling meetings and client appointments database management managing company websites proofreading blogs and marketing materials organizing calendars providing customer service as first point of contact Invoicing social media management social media research, content planning social media caption and copywriting content creation and curation reporting Professional Background HDC German Knowledge Sprachzentrum | July 2016- July 2018 | Foreign Language Trainer Alorica Philippines | MARCH 2013-MARCH 2016 | HR Recruitment Specialist Department of Social Welfare and Development VII| May-Oct 2012 | Human Resource Officer Behavioral Diagnostics Institure, Inc. | Nov 2011-May 2012 | Psychometrician and Test Administrator Aegis People Support| April 2007-July 2011 | Customer Service Representative Education Background HDC German Knowledge Sprachzentrum B2 Deutsch Language Certificate- University of San Carlos MA in Psychology Attended:- University of San-Jose-Recoletos BS in Psychology Graduated: March 2007