RYAN CABALQUINTO
Saint Dominic's Place, Basak-Sudtunggan Rd, Lapu-Lapu City, 6015 Cebu · --· https://www.linkedin.com/in/rymancab2018 ·
https://www.onlinejobs.ph/jobseekers/info/899004
I help business owners free up their time in doing routine tasks or those tasks that are taking much of
their time letting them concentrate on more important things like scaling their business or more time
with their loved ones. I am highly trainable and is a self-starter.
EXPERIENCE
SEPTEMBER 2019 – APRIL 2020
VIRTUAL ADMIN ASSISTANT, DATA RECOVERY COMPANY
I assisted a data recovery company based in New York. We recover files from failed or
damaged devices such as mobile phones, flash drives, hard drives, SSDs and other storage
devices. In-charged of payroll, administrative tasks, customer service, chat support, email
management, social media management and other ad-hoc tasks assigned by my client.
MAY 2016 – SEPTEMBER 2019
VIRTUAL ASSISTANT, LEADS PRO NETWORKS CORPORATION
I handled a lead-generating company based in Canada. In-charge of customer service, sales
and marketing and other ad-hoc tasks assigned by the client including but not limited to travel
planning, hotel bookings, invoices, etc.
MAY 2015 – NOVEMBER 2015
TECHNICAL SUPPORT SPECIALIST, DREAMSCAPE NETWORKS LIMITED
I resolved various website, DNS misconfiguration, web and email hosting issues.
NOVEMBER 2014 – MAY 2015
TECHNICAL SUPPORT REPRESENTATIVE (CHAT), SYKES ASIA INC.
I ventured into a different way of providing support to another US-based
telecommunication/cable company. The company service 21 states in the United States. I was
in-charge of second level technical issues related to cable boxes, internet connection and
VOIP services.
MAY 2013 – FEBRUARY 2014
CUSTOMER SERVICE REPRESENTATIVE, CONVERGYS
I handled a US-based telecommunications account; in charge of billing, technical, sales, and
first level retention support.
EDUCATION
APRIL 2018
DIPLOMA IN PROFESSIONAL EDUCATION, CEBU NORMAL UNIVERSITY
APRIL 2017
BA ENGLISH – APPLIED LINGUISTICS, CEBU TECHNOLOGICAL UNIVERSITY
SKILLS
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Typing speed between 50 and 60 wpm
Tech savvy
Experience using Zendesk
Basic editing skills using Canva and other editing software
ACTIVITIES
I assist the British Council in the conduct of IELTS examination based on my availability.
MORE INFORMATION:
Good feedback from my client:
Typing test result:
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Internet speed test result:
