Ryan Brosas

Ryan Jose Brosas Virtual Assistant Manila-- • Assisting clients with any administrative tasks such as data management, transcribing and appointment setting to save more time • Doing creative content for social media using Canva or Photoshop • Managing Social Media to stay on track on their market • Lead Generation to find suitable prospect for their business Work Experience Web Designer / UX RYAN BROSAS 2021 to Present Using a proven framework to design beautiful, high-value websites that achieve strategic goals. • Deliver standout websites using a proven process. • Result Oriented Design • Managing projects and sets client expectations. Outsourcing Manager RYAN BROSAS 2020 to 2021 Ensuring compliance with policies through centralized standardization and coordination of all outsourcing relationship. • Managing Payroll and Management Function such as Time and Attendance Management • Work closely with the Client to ensure global consistency across Virtual Assistant Requirements • Participate in other vendor onboarding, sourcing, contracting and purchasing activities as volume require. • Partner with the Talents to conduct focus groups and collect findings Quality Control Analyst Bluelogic Solution 2019 to 2020 • Monitoring Calls : Listening to calls in 3 ways; live, recorded, and side by side while communicating feedback to encourage and discourage certain practices. • Assess Agent Performance : Identifying historical trends through data analysis, which can help determine which agents require more attention and those that require less • Competitor Call Center Analysis : Creating a competitive analysis program and be set to communicate with you regularly. Education CopyHackers in Conversion Copywriting Joanna Weib Present Course in Advance Strategy TheFutur May 2021 Course in Design Fundamental TheFutur Course in Process Masterclass Nguyen Le Skills • WordPress (2 years) • Web Design (1 year) • Design Thinking (Less than 1 year) • User Experience (UX) • Transcribing (1 year) • Lead Generation (1 year) • Social Media Management (2 years) • Graphic Design (3 years) Languages • English - Intermediate Links http://linkedin.com/in/ryanjosebrosas