Determined for work. Self-Reliant and Enthisiastic.
I have BPO experiences both inbound and outbound for 5 years. I handled Vodafone, Sprint, TMobile Telco billing accounts doing upsells for bundles subscription, and Symantic Anti-Virus software account, technical. Also, 2 years in VA homebase sidelines as appointment setter sending catalogues to AU and US customers as well as data entry gathering information copy paste to excel and the last homebased I had was Quality Analyst expertise. I evaluate calls from assigned agents and generate leads assisting and checking back agents performance. I ended up last month.