Ruzzel Sales

RUZZEL SALES Virtual Assistant Professional Summary Professional Virtual Assistant with 2+ years of experience providing executive support and HR coordination to remote businesses. Skilled in calendar management, email handling, client communications, and workflow organization. Proactive, detail-oriented, and committed to helping businesses scale through efficient virtual support and process improvement. Core Skills & Competencies Operations Administrative Support: Workflow Coordination Calendar Management Project Tracking Email & Inbox Management Deadline Management Travel Coordination Process Improvement Document Preparation Data Entry Digital Filling Client Management Client Communication Relationship Building Inquiry Response Satisfaction Tracking Cross-cultural Communication Tools and Technical Proficiencies Executive Support: Calendar Management, Email Management, Travel Coordination Productivity Suite: Google Workspace (Docs, Sheets, Slides, Forms), Microsoft 365 Communication: Slack, Microsoft Teams, Zoom, Google Meet, WhatsApp Project Management: Asana, Trello CRM & Tools: Odoo CRM, LinkedIn, Calendly, Canva Professional Experience Executive Virtual Assistant | KimWorks VA | Remote |- Manage calendars for a executive, scheduling 50+ monthly meetings and reducing conflicts by 30% Process 100+ emails daily with 95% response rate within 2 hours; flag urgent matters and draft responses Prepare presentations, reports, and business correspondence using Google Workspace Coordinate 15+ cross-functional projects simultaneously with 100% on-time completion Implemented digital filing system reducing document retrieval time by 40% Facilitate client communication across Slack, Teams, and WhatsApp platforms HR Manager - Virtual Assistant | Medical Solution | Remote |- Managed contractor agreements, compliance documentation, and records for 40+ team members Tracked deadlines, performance metrics, and ensured operational efficiency Supported onboarding and offboarding processes for virtual team members Education Bachelor of Science Management ands Entrepreneurship Capitol University | Cagayan De Oro, Philippines | 2009 Languages English: Fluent | Filipino: Native | Cebuano: Conversational